Find and book great restaurantsFind a Restaurant
|Address:||2-24 Kensington High Street, London W8 4PT|
|Tel:||020 7937 5506|
|Price: £39.00||Wine: £19.00||Champagne: £45.00|
|Opening Hours:||Tue-Sat 6pm-3am|
1 of 1 people found this review helpful.
Awful is an understatement!
Management don't know what they are doing. We had both a dinner and drinks party booked and where told by management to do a guest list so everyone would get in.
We had booked a table for dinner and then 20-30 people were going to come after for drinks.
Food was nothing special and very overpriced. Very uninspiring, bland and boring.
Service was vile! I had to ask 3 times for water for the table, however all they did was top up the glasses ONCE! glasses were dirty, they cleared plates while others were still eating and it was very difficult to get the waiters attention. When you did get their attention, they just looked at you is disgust, friendly smiles do not belong in that place apparently!
While we were at dinner, my boyfriend had to go outside a few times to help our guests get in even though we had a guest list. Then later on we got told me a different staff member, that there wasn't a guest list.
I then had to explain to the lady at the door 3 times that I should not be charged an admission fee as
1. I had a table in the restaurant.
2. she was the one who told me to get a stamp so I wasn't charged when I got back in, 2 minutes before!
3. it was only 8:30 and they charge at 9pm
A real shame as this could have been a really good concept. There are a handful of 5* club/restaurants in London which are labelled pretentious but people go back because the staff work very hard to make sure the service is as high profiled as the name.
As a PA to a CEO, I wouldn't dare recommend it to him or his clients! In fact, I have told him to stay well clear!