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|Address:||354 Kings Road, London SW3 5UZ|
|Tel:||020 7768 0273|
|Price: £48.00||Wine: £20.00||Champagne: £60.00|
|Opening Hours:||Mon-Sun 9am-12.30am (Thurs-Sat -1.30am)|
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Four of us headed to Beaufort House for a few cocktails on a Friday night before dinner at eight over eight.
We arrived surprised to find empty tables (it was 8pm) on a Friday. We soon found out why. the service in this place is nothing short of shocking.
We took a table and a server asked us what we wanted. I asked for a vodka martini. Waitress reply “point to it on the menu” I told her the batman would know what a Martini is at which point she replied “go tell him yourself” and stormed off.
After waiting at the bar for 10 minutes I eventually got my martini. a friend then asked the same waitress if she could bring us some nuts to which she again replied “point to it”. My friend repeated “nuts” waitress says “point to it on the menu” my friend says, “are you kidding me, I just want some nuts” at which point the waitress freaks out and starts shouting at my friend that it's not her fault she doesn't speak English (she was eastern European of some sort) then storms out to the bouncer on the door insisting he tell us to leave.
Bouncer (another eastern european) asks us what is going on, we explain we just want some nuts. Eventfually a different waitress tells us she will get us some nuts. 20 mins pass and nothing arrives so we get up and leave.
This might sound like a petty exchange – it was – but it was so shocking a waitress would think it appropriate to shout at customers because she was having a problem understanding them. seriously, if you don't understand simple orders like Martini and Nuts then you shouldn't be serving in a ‘cocktail’ bar that charges a tenna for a drink. Needless to say, not one of us will be going here again.