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|Address:||Fifth Floor, 240 Regent Street (entrance 30 Argyll Street), London W1B 3BR|
|Tel:||020 3589 3946|
|Price: £51.00||Wine: £22.50||Champagne: £72.50|
|Opening Hours:||Mon-Sat 12N-2.30pm 6-10.30pm (Thurs-Sat -11pm)|
2 of 2 people found this review helpful.
The food was really good, we ordered the entire tapas menu and all of it was nice. Very expensive as well, but we thought it was worth it for a great evening out. The waiters at the tables were also nice. Not always the fastest, but absolutely ok. They did spill an entire drink over our table, but apologized and brought a new one.
The staff at the door, however, were so incredibly unfriendly that they spoilt the entire experience for us. I was chased by a security guard for attempting to leave a piece of paper at reception. I had asked nicely whether they could throw it into the bin for me. They told me they didn't have a bin at the desk. And when I left the piece of paper (it literally was a piece of paper, nothing disgusting) there, asking whether they can then throw it into a bin somewhere else, they chased the security guard after me and one of my friends picked it up to avoid them going completely wild. I appreciate that I can't ask random people to do me favors. But the service personnel in a place where we just spent £80 each for dinner could be a little bit more accommodating than your average bistander. The way they treated us was absolutely disgusting.
This was definitely my first and last time at Aqua Nueva. Such a service is simply not acceptable in places that charge prices like Aqua Nueva does.