Find and book great restaurantsFind a Restaurant
|Address:||36 The Cut, London SE1 8LP|
|Tel:||020 7928 9898|
|Price: £39.00||Wine: £16.00||Champagne: £50.00|
|Opening Hours:||Tues-Sun 12N-2.30pm (Sun -5pm) Mon-Sat 6-10.30pm|
2 of 2 people found this review helpful.
It defies logic how they get away with treating their customers like benign cattle. Stacked in holding patterns, left at the whim of the “table allocator” (woe ye if you try and make a point about the appalling treatment you are suffering – you will get punished with many more waiting minutes). It took 70 minutes last night (06-May 2011) after being promised “something within the hour” (45 minutes expectation).
Good food alone (which they have in bucket loads) at reasonable prices isn't good enough in my book. I am not going to repeat the experience as they completely and utterly fail to grasp that dinner is an experience that involves being treated well, served well, eating and drinking well. They fail utterly on the treatment and service side.
Not good enough and not worthy of Giles' and the many other critics’ hype, who clearly got fast tracked through the appalling cattle herding experience.
Oh, and if you are veggie, forget it. They won’t bend the menu any which way. They wouldn’t even serve a bowl of chips, even though they were featured elsewhere. Come on!
Shame on you H&A.,