Devonshire Arms in Beeley

Jane G. (40s, Female)

We were a party of 5 including 2 visitors from Devon and expected service and quality to reflect the prices on the menu. The service was slow to say the least, although the staff were polite – the bar staff appeared to have no knowledge of the bar whatsoever. We waited at least 30 minutes for our order to be taken, then after a lengthy wait after the starter, the main courses arrived in two stages 10 minutes apart, meaning that the first two to be served then had a cold meal to eat. We were not offered vegetables or salad, nor were we informed that these were not included. The manager asked for our comments at the end and although he apologised for the service errors (I did point out I think it's the kitchen that had the problem), his only justification for the extortionate prices was the cost of the meat – I think that £15 for a chop and some mashed potato which I am not convinced was real potato is absolutely ridiculous.

We eat out regularly and do not mind the cost. However, we do expect the food, service and atmosphere to reflect the prices. This was a total rip-off in our opinion and should be avoided. There is no value for money – indeed, we all left hungry.