Bertorelli St Martin's Lane

We went there for an after theatre dinner having booked well in advance as a party of eight.

The table was ready – but that was about all. We had only just sat down and before we had even looked at the menu we were quickly told of a long list of items that were no longer available.

Of course, none of us could remember so many items and as we struggled to read the ridiculously small print on a tiny menu in a dimly lit room we chose our starters and mains – and then most of us then had to chose again because they had “sold out” and “been very busy earlier”.

While we waited for our starters we asked for some bread. Needless to say we were told that there wasn't any left! But strangely, after a request to see the manager, the waiter suddenly found some bread…and I must say, that the waiter (who was clearly embarrassed at the food situation) tried very hard to look after us.

The food that we did get was really very average – with particularly poor, overcooked fish and even basic things like under-ripe melon with the parma ham. The prices were well over the top for such an appalling experience.

The manager was present and was well aware that we were not pleased with our experience but he kept his distance and avoided all contact with any customers throughout the evening.

Never again…

Having been to this venue before, I recommended it for a night out with my firends. I was very disappointed that the two courses that I ordered were tasteless. Given that the food is priced at the higher end of the scale, I think that the food should be of a high standard.