Beduin

Jo C. ( 20s, Female )

THE rudest manager I have EVER come across.

Having booked a table for 6.30-7 (with email confirmation to prove it) we turned up on Saturday at 7 to find the place wasn't even open and doesn't actually open until 7 anyway…why they told us that time for the booking I have no idea! When we turned up there were staff waiting outside and nothing happening inside, nothing set up at all.

We went to Ortega (fantastic service) to get a drink whilst waiting for it to open/deciding what to do as there were 12 of us and not easy to get a table somewhere else at such short notice. Mr Manager finally turned up so I went to speak to him to very politely request whether he could offer us a discount/some free drinks for the delay and to cheer the dissenters up (some of the group were threatening mutiny at this point) as I still wanted to go there. To which the manager replied 'if you hadn't asked for one then I would have given you a discount'. Hmmmmm, well Mr Manager you lost the business of 12 people and we went and spent £250 in Ortegas instead (who were brilliant by the way) whilst you and your staff sat outside Beduin serving noone and losing money. I would like to think you might lose the attitude in future but I doubt it.

Avoid like the plague, manners cost nothing Mr Manager!