Veeraswamy

We went there and only veg items found are side dishes. Apparently the owner was not happy with the total amount and asked us to order more items. We immediately got up and left the place.

Veeraswamy has so much history around it, so to finally visit was exciting! However once inside, there was a distinct lack of atmosphere and the staff did not seem overly enthusiastic, as I would expect of someone working in such a well known prestigious establishment.

It seems that Veeraswamy is coasting on its history but it seems to do little to emanate its charm. The food IS good, but I dont think its good enough to subsidise the average interior and service. The prices are quite high, so you expect more ‘bang for your buck’ and you dont feel you get it. Thank goodness that I was taken out for a work dinner so the bill was not an issue, otherwise my review may have been a little more disgruntled! I am glad I have vistied but I probably will not return unless I hear of a massive revamp. I hope it stays open as it would be shame to lose this indian instituion of London, however I dont see it lasting in the current fashion.

Overpriced and awful, awful service! On a recent visit, the manager came over to discuss the menu and make some suggestions, which we accepted. When the food arrived, the order was not complete. On inquiring about this, we were told that they had a problem in the kitchen and that a replacement item would be brought. Needless to say nothing arrived! Upon receiving the bill, we questioned how we could be billed for the full price of a meal when half the dish had not been served to us, nor had we received any replacement which had been offered to us. Their response was that they would remove the discretionary service charge from the bill due to the oversight. Just to be clear, their sense of compensation to unhappy clients is to penalise the waitress for an error made by the manager and to offer you a discount on something you don't have to pay. We will not be returning.

We went last year with very high hopes considering the history behind the place. As we booked for the Sunday set menu the value for money was ok, but if we were to pay the regular prices I would consider them well overpriced. The food is lovely, but the staff don't really make you feel welcome and I would even go to the lengths of calling them stuck up. For some reason they have all decided not to smile. I much prefer Chutney Mary which is owned by the same people.

Average but overpriced food coupled with poor, inexperienced service a Squaremeal Two Star does not make. I'm off to the Cinnamon Club.