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It has been a little while since I dined at Smiths of Smithfield (july 2009) but I have been reminded of my experience by seeing John Torode again on masterchef so decided to share. We dined on first floor fairly early on a saturday evening (about 7ish). The floor was filling up throughout our time though not much atmosphere, service was OK. We shared salted cod cakes to start then for main we had roasted pork and lemon sole. We had creme brulee for dessert.
We enjoyed the food though it was nothing special, it reminded us of something you would expect in a franchise chain but much more expensive. Our story really starts after leaving the restaurant as unfortunately we both experienced severe food poisoning. Whilst we can only alledge it was from the restaurant we did not consume anything else in the time it could have been caused but a twix and can of coke. We contacted the restaurant and went through all of their processes as requested yet despite the outcome of the food standards agency investigation being that the food poisoning was most likely caused by…
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Permanent link to this review Today Overall: 5 Food and Drink: 5 Service: 1 Atmosphere: 4 Value for Money: 1
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Lia M. ( 40s, Female, United Kingdom ) Went to Smithfields for a birthday lunch with a group. While the space and atmosphere is great and the service fine our meal was decidedly average. The portions small and the tastes and flavours of our dishes just did not seem to work.
I had the scallops with black pudding and courgette fritters as a main – I got three small scallops and the fritters were soft and tasted uncooked. One of our party had the ribs which were tasty – if a little overdone, as was the quail.
If we had stopped at mains I think the experience would have been written off as ok but we all went for puddings and these were far below average. The trifle had a base of hard something at the bottom – a strange texture – certainly not sponge. The seasonal fruit pavlova came with a grey sludge that was so tart it couldn't be eaten and what we thought was a poached pear was more like a bitter pickle. The cheese board tasted like it had been sourced with cheese from Sainsbury.
Thankfully when challenged the manager agreed the trifle sponge was wrong, the cheese was cold and he tried to tell us…
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Permanent link to this review 1 November 2009 Overall: 5 Food and Drink: 3 Service: 6 Atmosphere: 9 Value for Money: 4
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Roy M. ( 50s, Male ) We went as a party of 6 for dinner on a Sunday evening. The place was in turmoil, despite having a reservation we had to wait over 30 minutes. The main reason for my complaint is the fact that I did not get the steak I ordered. I had ordered a ribeye and a sirloin was served, I had asked for it to be cooked medium rare and it came well done. On challanging the waitress she did admit that she could not recognise the cut of meat. I then asked for the manager, a young lady came to the table and asked what the issue was, I explained, she too was at a loss to name the cut of meat on my plate! My fellow diners were equally poorly treated. Despite our obvious dissatisfaction we were not offered any alternative nor were we given an apology, we then left paying for our wine only. I called the next day hoping to speak to someone who knows about service and food, however I met with the same treatment and lack of knowledge. Arrogance is the main problem with the staff here and that combined with a lack of food and service knowledge makes for a very poor dining…
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Permanent link to this review 17 October 2009 Overall: 1 Food and Drink: 1 Service: 1 Atmosphere: 8 Value for Money: 1
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Great space, attentive but relaxed service. Wonderful pea soup, but tuna sashimi disappointingly stringy. I think of Smiths for steak, but my wife adored her sea bass (and she's picky about her sea bass) while the rest of the table had excellent steaks and vegetables. For pud the seasonal tart had rather strange pasty, but the berries and waffles were a delight and the creme brulee properly made. Carafe wines provide a good value offering, but £70 a head all up for this Sunday lunch is still a bit toppy in my book.
Permanent link to this review 13 September 2009 Overall: 7 Food and Drink: 7 Service: 8 Atmosphere: 7 Value for Money: 6
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Only been on the ground floor at SOS for breakfast (twice) which I thought was ok! nothing special but ok.. there was something I liked about it which was the buzz of lots of people in a big place enjoying a good sized full English breakfast which was reasonably priced. The seating was a small wooden stool with no back support which was very uncomfortable to say the least. I enjoyed the proper mug of tea with the tea spoon left in,and the bacon was thick cut but I would have liked it a more crispy. The waiting staff where nice enough but if I may say a little scruffy in those horrible black screen printed T.shirts. Would I go again? yes of course it's ideal and the breakie sets you up for all that sight seeing after. I love the area around Smithfields and SOS fits in well and I can't wait to go back again. To sum up if people are queing up to get in for breakfast then they must be doing something right!!!
Permanent link to this review 13 June 2009 Overall: 7 Food and Drink: 7 Service: 6 Atmosphere: 8 Value for Money: 6
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David K. ( Over 60, Male, London ) There can be few more pleasurable ways to spend a leisurely summer Sunday lunch, than on the balcony of the top floor of Smiths of Smithfield.
It was a beautiful day and the ability to sit outside under the awnings provided a very relaxed and enjoyable location for lunch. The food was excellent. I am not sure what has been happening recently in the kitchens there but, on this occasion, the food was much better than we have enjoyed on previous visits. My eggs benedict to start with was very well presented and the egg poached to perfection. My friends had the smoked eel and the calamari as their starters and similar comments of satisfaction were expressed.
A very good bottle of Gigondas, sensibly priced, accompanied our meal.
For the main course I thoroughly enjoyed my roast beef and Yorkshire pudding, my friends had the roast lamb and the lobster. The meal and the accompanying vegetables were will cooked and seasoned, with no evidence of the ‘over seasoning’ that can sometimes happen at Smiths of Smithfield.
I declined the desert but I gather, from the…
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Permanent link to this review 1 June 2009 Overall: 9 Food and Drink: 9 Service: 9 Atmosphere: 9 Value for Money: 9
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Beverly J. ( 40s, Female, United Kingdom ) We went there last night and after reading some of these reviews was expecting to be disappointed but were pleasantly surprised. The girl that served us was really attentive, but not intrusive, very friendly – as were the other waiting staff. The food was excellent and we had a really lovely time. Would definitely go back and recommend it to others.
Permanent link to this review 9 May 2009 Overall: 9 Food and Drink: 8 Service: 9 Atmosphere: 8 Value for Money: 8
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Emma F. ( 30s, Female, United Kingdom ) I love watching Masterchef, but I fear John Torode is appearing in the wrong cookery program. He might be better suited to appear as a victim in an episode of Gordon Ramsay's Kitchen Nightmares. It would be great to see Gordon in action here, saving SOS from any further decline.
We had an early table, it was busy and atmosphere was buzzy. You go to SOS for a good steak – you would hope that being located in Smithfield Meat Market, this would be the case. No starters, just looking forward to a really well cooked steak and chips. The food arrived incredibly fast, which always worries me. The waiter presented us with our food which looked pretty appetizing along with a small pot of bernaise sauce and promptly turned on his heel and left the table. Is it just me, or is it reasonably standard to be asked if we would like any other other condiments to accompany a steak? Hoping he would return and without disrupting the flow of conversation with my friend, I waited for him to return. He didn't.
The steak was very average, too grey, chewy and not really of great…
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Permanent link to this review March 2009 Overall: 4 Food and Drink: 4 Service: 3 Atmosphere: 5 Value for Money: 5
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Mr C. ( 30s, Male, United Kingdom ) I've been a regular to the top and second floor of Smith's for years. Reecently however the food on the second floor in particular has gone downhill. Last week my squid was almost ediable because it was so salty, the chips tasted like then'd be frozen and defrosted a few times before being cooked. Several other regulars I have said they'd noticed a similar decline. Perhaps John Thorode is spending too much time judging the quality of apsiring MasterChef's food when his kitchen is in need of a bit of a Ramsay's kitchen nightmare overhaul
Permanent link to this review March 2009 Overall: 4 Food and Drink: 2 Service: 8 Atmosphere: 8 Value for Money: 5
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Jonesy ( 30s, Male, London ) I dined at the Top Floor restaurant with a party of six on a busy Friday night service. The dining room is noisy and it was hard to hold a normal conversation above the invasive din. Service was very slow, with dishes taking a long time to come out of the kitchen (over 15 minutes for the starters).
They had run out of squid by 9.30pm, so their popular starter of salted squid was unavailable. We were only told about this when it came to ordering, so half the table had to choose another starter at the last minute.
I opted for the Dorset crab on toast as a starter. One third of the toast was burnt, literally black, and turned upside down in the hope that I wouldn't notice, as if the chef thought I had no taste buds. It only led to an unpleasant shock when I took a bite to discover the taste of bitter, charred toast, which ruined any flavour the crab might have had.
For a main I chose the Hereford rump, pan-fried with a béarnaise sauce. The steak was perfectly cooked (medium rare, as it should be) and flavoursome. The chunky chips were nice too. The béarnaise…
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Permanent link to this review March 2009 Overall: 5 Food and Drink: 5 Service: 2 Atmosphere: 3 Value for Money: 3
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