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Sarah P. ( 30s, Female, United Kingdom ) We were really looking forward to our meal at this restaurant as we are all fans of Master Chef. It was a work lunch with clients and we are all under the age of 35. There were 5 of us.
The waitress was the most surly, rude waitress we have ever had the misfortune to come across.
We were given the wrong wine, which we had to wait for a considerable time to receive. We got the wrong bill and then that was changed (increased) with no apology. We were charged for 2 courses even though we only chose to have a main dish each as we were up against time.
We were ignored and then when we were served we were made to feel very awkward and all the staff were very cold to us for the whole time we were there.
Our coats were muddled with other diner's coats and again no apology was made for this.
The food was good, but not substantial – but the service really let down these gifted chefs.
Very disappointed and so I cannot recommend this restaurant from our experience sadly.
Permanent link to this review 2 December 2009 Overall: 1 Food and Drink: 6 Service: 1 Atmosphere: 1 Value for Money: 2
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I was visiting in the UK and had read up on various restaurants. I was excited and intrigued by this restaurant. My overall impression was that I liked the food well enough, but that there was not that much in realm of excellence for me to return. The first problem for me was the room itself…an oddly shaped part of the restaurant that narrows into a triangle in the back. It was a cramped and not very nice space interrupted in the middle by a door to the kitchen. The wait staff masses at this door to coordinate the servings…so if you sit near it, as we did, you will experience a constant grouping and regrouping of the staff right next to you. Then the table I sat at was permanently angled so that one had the feeling of being off center. This topped by the fact that a very redolent cheese cart sat directly behind me wafting strong smells over to my table. The waitress and sommelier were very helpful, but the bus person was awkward and seemed to be untrained. A series of service blips led to a lack of ease all around. There were longer waits for courses than were…
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Permanent link to this review 18 November 2009 Overall: 7 Food and Drink: 7 Service: 5 Atmosphere: 5 Value for Money: 5
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Martin S. ( 30s, Male, United Kingdom ) I took my family to Launceston Place for my Grandmothers Birthday and whilst it was not quite what I expected (as I did the booking in a rush) it turned out to be one of the finest experiences in London I have had.
The food was very good indeed. In particular the Freshwater Fish Pie was fantastic…the sauce was rich, tasty and a delight. Desserts were also mini works of art, packed with mouthwatering flavours.
What makes this restaurant so special however is the service, both front of house and within the restaurant.
The staff at Launceston Place are quite simply fantastic. Attentive, helpful and trying to go the extra mile. In particular, without asking them they overheard us toasting my grandmother and at the end of the meal a small cake with a candle arrived! She was thrilled.
They also coped with all requests very well. A person at the dinner wasnt feeling well so didnt want all three courses. No problem at all, would you like a small green salad?
At the end, could we have the icecream without the remainder of the dessert (my Grandmother is a little…
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Permanent link to this review 2 November 2009 Overall: 9 Food and Drink: 8 Service: 10 Atmosphere: 9 Value for Money: 8
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Laura J. ( 20s, Female, London ) We booked a celebratory meal at Launceston Place after being impressed by Tristan Welch on the Great British Menu and were not disappointed. As we had a 6.30pm booking, we were able to take advantage of the £30 3-course set menu. Although we had been quite prepared to branch out onto the a la carte menu, we were suitably impressed with the set menu options not to need to do so. We were presented with hand-cooked devilled crisps as a pre-appetiser, followed by bread and then a complimentary cauliflower & truffle veloute which was absolutely delicious – I was left wanting more! For starters my husband had the devilled shrimp dish seen on GBM which he raved about, though he was obviously slightly jealous of my hollowed-out goose egg filled with truffle and goose-egg risotto with soldiers. Although the £10 supplement may seem excessive, as we would have paid at least £42 per head for the basic a la carte 3 courses if we had booked half an hour later, so it seemed rude not to have it! And they were very generous with the truffle shavings! We both chose the suckling…
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Permanent link to this review 12 July 2009 Overall: 10 Food and Drink: 10 Service: 10 Atmosphere: 9 Value for Money: 9
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Chris C. ( 30s, Male, London ) After delighting in watching Tristan Welch beat his former teacher/ mentor Mark Sergeant on Great British Menu I knew that this was for sure a place to try, and was by no means disappointed that I did.
We opted for the tasting menu, which started extremely well, a cauliflower foam with a truffle oil drizzled on top. The menu also featured the devilled crab, potted shrimp with wild herbs alla the TV show; what were the judges thinking not voting for that one, the sea side on a plate for sure. Not normally a salmon fan, but the champagne poached salmon was cooked perfectly and the infused champagne taste made for another perfect dish. Opting for the suckling pig for the main course, whilst on the whole excellent, it was a bit of a let down that crackling of the belly pork wasn’t crisp. My other gripes would be a couple of occasional blips in service where we had to wait a little too long and the hot chocolate drink that was served with coffee instead of petit fours, which didn’t sit right, as in a hot drink to compliment another hot drink.
The sommelier is worth…
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Permanent link to this review 7 July 2009 Overall: 8 Food and Drink: 9 Service: 8 Atmosphere: 8 Value for Money: 9
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Forsabarca ( 40s, Male, United Kingdom ) This review is all about value or more specifically the £18 set lunch meal that is available here. Set amongst the leafy wilds behind Ken High Street this is a lovely restaurant space. Calm and warming yet not too dark, it was a perfect place for a lunch on a pretty summer's day. This set lunch here has to be one of the best deals in any place in London.
If you “maxed” your meal at Ronald's home or jumped into one of the Colonel's bigger buckets you could almost spend what the lunch cost here.
Three courses – eggs with truffle on toast, their ironic but good take on fish fingers and a fantastic tarte tatin for £18. You couldn't cook it at home for that. Add in a “free” amuse bouche and a pre desert of the chef's failed great Brit menu entry and you are more than happy with your lot in life.
We had a couple of bottles of water, two glasses of crisp Riesling and an additional plate of cheese to share and the total for three was under £100. Go, relax and applaud a place that gets it right at every level.
Permanent link to this review 24 June 2009 Overall: 9 Food and Drink: 8 Service: 9 Atmosphere: 9 Value for Money: 10
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Steven F. ( 30s, Male, United Kingdom ) Booked on a whim after watching the Great British Menu and being close to my girlfriend's office , we embarked to Lauceston Place. I booked a table via the web (very efficient) and got a text giving me a booking reference – which was very helpful.
We arrived a little early but were shown to our seats by the very polite waiting staff. Nibbles were provided (posh crisps – think Kettle chips, but thinner and freshly cooked!) and drinks ordered. We decided on the £42, 3 course menu.
Before our starters we had the amuse bouche – Cauliflower Soup, with a foam and truffle oil which was excellent. Our starters of scallops and the truffle risotto were also top notch (even if we paid a premium for the risotto) and presented beautifully (as were all the courses).
For the main course the Suckling Pig and Lamb were chosen, with the girlfriend able to choose which cut of the lamb she would like (a nice touch!) – again both were extremely tasty, and the staff flexible enough to offer “extra” side dishes to my somewhat fussy companion!
Pre desert “extra” was the rhubarb…
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Permanent link to this review 2 June 2009 Overall: 9 Food and Drink: 9 Service: 8 Atmosphere: 8 Value for Money: 8
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Liz G. ( 30s, Female, United Kingdom ) Went for lunch in May 2009. Fabulous!!! I went for a set lunch menu (although I was also offered a la carte and a special tasting menu). The scallops were deliciously tender with full flavour, and served beautifully in the shell which rested on a pile of tiny shells and pebbles. Butter on a large flat pebble was a lovely touch. Amuse-bouche of cauliflower soup was amazing. Beef chop for the main course was lovely cooked and so tender you can eat it without the knife, like a pudding. Eton Mess was great. Service was impeccable, and they also did a nice show-around as I asked for more info on the venue. Will definitely be back. Highly recommended.
Permanent link to this review 15 May 2009 Overall: 9 Food and Drink: 9 Service: 9 Atmosphere: 9 Value for Money: 9
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Dan B. ( 30s, Male, London ) Congratulations to the whole team at Launceston Place. They were fantastic and turned an ordinary Thursday evening into a spectacular one. Service and food were exceptional with a great atmosphere – my only regrets were that I did not order the Suckling Pig and had to watch it be devoured by my companion and that I could not eat/ order more- we will be going back. A real gem.
Permanent link to this review April 2009 Overall: 9 Food and Drink: 9 Service: 9 Atmosphere: 9 Value for Money: 9
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Laurent R. ( 30s, Male, United Kingdom ) Gem Warning! Launceston place is an intimate, warm, cosy place to enjoy a very refined quality meal. Some dishes are worth going accross London for, like this home-smoked salmon coming in it's glass bell filled with…the smoke! Every plate is humble but refined in appearance and close to perfect in cooking execution. Adding to this that the staff is very efficient, discreet and absolutely charming, and you will conclude like me that Launceston place definitely has its place in the Michelin foodies' red bible! Come on bibendum, roll down there and award stars!
Permanent link to this review February 2009 Overall: 8 Food and Drink: 8 Service: 8 Atmosphere: 9 Value for Money: 9
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