Elysee

This restaurant had the worst service ever I have ever experienced to the point that we left before we had even been seated.

We arrived at the restaurant in time for our booking and were greeted with “oh, I hope you aren't here for a booking now, we have no tables free”. Having told them that we were, we were led to the bar and offered a table to sit down for a drink.

On two separate occasions we asked whether we could be seated as we were keen to eat. Each time we were told it would only be 10 minutes more. At 7.30pm a waiter came up to the table and told us that the table still wasn't free and they would let us know when it was. We were beginning to get a bit annoyed, having been waiting for 45 minutes and so asked how long it would be. The response we received was unacceptable – “We cannot ask our regulars, who drink our drinks, to leave, that would be an inconvenience to them”. At this point we said that just because we weren't regulars, doesn't mean that our booking shouldn't be honoured and in fact they were inconveniencing us for not allowing us to sit at the table we had booked. We asked if they could ask the party to move to the bar as they had been there since 3pm and had finished eating. Again, this was met with resistance and the waiter told us that we “clearly didn't get it” and that we would just have to wait. I said that this was unacceptable and he just walked away.

The “manager” subsequently came over telling us that he would sort it as soon as possible. We asked if we could have a bottle of wine on the house, whilst we waited, and there was a lot of hesitation before he agreed. But, the waiter then returned and said “we've been inconvenienced too tonight, we had a booking for 30 and 40 downstairs, and 40 and 50 have turned up”. I am sorry, but this was not our problem and, given the attitude of this man, we decided to leave.

To finish the whole experience off, as we walked out through the door, the waited shouted “don't forget to come back tomorrow” in an incredilby sarcastic manner. It was unbelievable service, I have never experienced anything quite like it and I have been eating out in London for 5 years. I certainly will not be returning.

Excellent atmosphere – great music, very helpful staff and delicious food. Slightly on the expensive side but I've been here twice and would definiately go back again lots more times! (the chocolate mousse in particular is scrumptious!).

Also, I'm vegetarian and there was plenty I could eat here.

The livliest greek restaurant I have ever been to. Good food along with a crazy atmosphere.