Chez Gerard Charlotte Street

We were hesitant after reading many of the reviews.
They were completely unfounded.
I must admit that I was ready to do battle with the staff to fend of high pressure sales or deal with bad service -
but EVERYONE was very friendly, the food was great, the wine fantastic
no pressure, no dramas
Chateau Briande was cooked perfectly, the starters were delicious
who cares if they chare £2 per person for the bread, butters, olives and nuts?
It says it clearly on the menu and website
and – as we were starving …it was perfect

Would definately go again, and reccomend to friends

I will never be going back here again, and have also passed on the word to all my London-based friends. The restaurant manager refused to allow my blind mum and her guidedog to eat inside the restaurant – only allowing her to sit outside in the cold. This is against the law and I made that clear to the (French) manager but she just shrugged. I would encoruage anyone who has sympathy with visually impaired people with assistance dogs to boycot this restaurant. You will find better French restaurants in London (there are three in Soho for starters) and also other fine eateries in Charlotte Street including the Siam Thai restaurant. Shame on you Chez Gerrard.