The Phene

Great private party

Held a surprise party for my wife's 30th birthday. They were friendly and helpful all thought the booking and the evening itself. The private room was superb, and the evening went without a hitch. I could not fault them and the atmosphere, food and drink was fantastic. I will definitely return for lunch or dinner again. Thank you to the whole team there. Great evening. Very memorable for all the right reasons.

My husband and I had dinner here last night and had a dreadful experience. Having booked a table and arriving on time, there was no-one in front of house to greet us. We eventually found a member of staff who said she didn't know how table seating worked. Another waiter arrived who said he would get our table ready and to have a drink at the bar – no offer to get these for us, much less comp them. 25 minutes and 3 enquiries later, we eventually were given a table, in the draughty hallway area next to the bar. Smoke from the outside courtyard was constantly blowing in. No round of free drinks offered. Service throughout was shocking. Waitress gave us one menu and then never removed them after we ordered. Drinks took forever. She didn't know how anything was prepared. We had to ask 3 times for cutlery, 4 times (and wait 20 minutes) for more drinks. When we complained we got a very weak apology but no offer to make it up. We were told it was the waitress's second day… The food was fine, House wine dreadful but other wine was ok, pricing fine, but service so abysmally poor makes the whole experience was extremely disappointing.

Had a great time yesterday: food was awesome (much better than my last visit), friendly atmosphere as usual but the thing which stroke me the most was the security personnel. Oh boy, they are doing excellent job as I could see how professionally they were dealing with the situation. Here, I want to mention one particular security guard (with glasses) at the door, who was very polite and understanding. As he tried to explain the customers the reason the security staff is in the garden is to keep the noise level down due to neighbors’ nonstop complaints. I must say he is doing tough job yet very professionally, the guy must have gotten a lot of patience.

Lovely place, good food and awesome staff, thumbs up!!!

Will go again whenever i am going to visit london

I highly recommend everyone going there at least once.

great regards from USA !!!

Amazing place for drinks in a very trendy area… the interior and garden are very cool..spotted a number of well-known faces having been here a couple of times now. Food not bad either – i had a good burger (always judge a place on its burgers!) and my friend had a really nice looking sea bass and edamame dish. Clearly a lot of attention to detail especially in presentation of the food.
Nothing bad to report really – it was incredibly busy so perhaps waited 10 mins longer for my food than i would have wanted, but we weren't really that bothered. Probably the best looking pub i've seen in some time. cant really call it a pub. I recommend getting a table in the garden – best atmosphere and really warm heaters so it feels like you are inside.

I live right round the corner so the perfect spot for a Chelsea Drink !