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Square Meal Selections

Square Meal Review of 5 Pollen St ?

Not to be confused with Jason Atherton’s Pollen Street Social directly opposite, this standalone Italian comes courtesy of the brains behind the nearby Maddox Club. Readers appreciate the vibrant David Hume artwork and alluring art deco touches in the cool dining room, although some reckon that more attention needs to be paid to detailing when it comes to the food. The kitchen procures ingredients from the homeland and the menu bristles with regional ideas, from burrata d’Andria with Sicilian caponata to sea bass baked in sea salt with fennel. Pasta gets a good airing (try pappardelle with lamb ragù or buttery beetroot and ricotta ravioli sprinkled with poppy seeds), while puds provide the odd spark of interest in the shape of, say, chestnut cannoli with ‘queen apple’. Young, animated staff are a bonus.

Overall Diner Rating

7.1
Food & Drink
7.7
Service
6.9
Atmosphere
7.8
Value
6.3

Based on 10 ratings. Rate it!

Customer Reviews

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  1. Peter D.
    Reviews: 1

    Peter D. ( Over 60, Male, United Kingdom )

    4 January 2012

    The restaurent was the venue for our Christmas party for some 60 people.

    The menu was not fixed so staff were tested to the maximum in being able to cope with a full restaurent and the standard of service throughout the 3 course meal was excellent with service completed in a timely manner. The staff were attentive throughout without being intrussive, nobody ended up with an empty glass!

    The quality of the food was excellent throughout and I would certainly wish to visit the restaurent again and have no hesitation in recommending this restaurent as a venue for a function such as that attended or for a more intimate lunch or dinner.

    The vibrant decor of the restaurent added to the occasion and coupled with the excellent service resulted in everybody present having a thoroughly enjoyable evening.

    • Overall: 9
    • Food & Drink: 10
    • Service: 9
    • Atmosphere: 10
    • Value: 9
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  2. James J.
    Reviews: 1

    James J. ( 30s, Male, United Kingdom )

    29 November 2011

    I visited 5 Pollen Street last week when I heard that the Head chef from a Restaurant I LOVE had Joined Recently. I must say the Food was exceptional and value for Money for Mayfair In my opinion. The Service was Good and staff were young and Friendly… The Restaurant had nice Artwork and most definately somewhere I will go again with Friends… Can recommend the Betroot and Ricotta Ravioli…

    • Overall: 8
    • Food & Drink: 10
    • Service: 7
    • Atmosphere: 8
    • Value: 8
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  3. James B.

    James B. ( 30s, Male, United Kingdom )

    20 October 2011
    Editor's pick

    If ever there was a restaurant that's the epitomy of style over content this is it.

    Whilst I liked the Gary Hume wallpaper, why wasn't more attention spent on the food?

    The ‘mantecatura risotto’ makes no sense – Mantecatura is the last stage of cooking a risotto, when butter is added. So what is a mantecatura risotto? A risotto that has been cooked properly (*slow hand clap*)! Horrendously boring.

    Bottled water was warm, you could see the staff fetching the bottles out of a box on the floor behind the bar.

    Staff were polite and attentive, especially the maitre d', or whatever the Italian equivalent is, but the food in comparison to somewhere like Zafferano is third rate and much more expensive.

    Avoid.

    • Overall: 3
    • Food & Drink: 3
    • Service: 6
    • Atmosphere: 6
    • Value: 1
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  4. John D.
    Reviews: 1

    John D. ( )

    9 July 2011

    Wonderful decor and initial warm welcome at the excellent bar

    Already complacent.

    Lots of items on the menu not available

    Apart from the Spaghetti with Lobster the food was no better than a suburban Italian

    Staff only interested in flogging the specials and the most expensive wine

    A real disappointment

    • Overall: 4
    • Food & Drink: 4
    • Service: 3
    • Atmosphere: 4
    • Value: 3
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  5. James T.
    Reviews: 1

    James T. ( 40s, Male, United Kingdom )

    16 June 2011

    Fantastic food, great service, some of the dishes are maybe too pricey but the design is unique!! i ll be certainly go back!!

    • Overall: 9
    • Food & Drink: 10
    • Service: 9
    • Atmosphere: 10
    • Value: 9
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  6. LP
    Reviews: 1

    LP ( 30s, Female, London )

    14 April 2011

    Having visited 5 Pollen St twice now, once for dinner a few weeks after it first opened its doors, and then again for lunch last week, it is now a firm favourite!

    The initial teething problems they had with service have clearly been ironed out. The staff are friendly and extremely professional. The food, as ever, is the best Italian cuisine I've eaten in London (the seabass baked in salt is unbelievable!) and the place has a real buzz about it, not to mention some fabulous bespoke artwork by none other than Gary Hume. At the same time the low level spotlights give each table a feeling of intimacy, a clever way of creating a romantic ambience without the trattoria look of candles.

    I highly recommend this new yet already established Mayfair restaurant.

    • Overall: 9
    • Food & Drink: 10
    • Service: 8
    • Atmosphere: 8
    • Value: 8
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  7. Mrstock

    Mrstock ( 40s, Male, United Kingdom )

    February 2011

    Lots of noise. An older crowd. The scene is set for what could be an amazing meal in this buzzy New York style restaurant. Sadly, the food is just not up to scratch. It's bland and uninventive and presented in a fussy atmosphere. Think Nello's New York but with much worse food and you get the idea. My food (fish) was cold as it was for the others at the table .. do we send it back? Not if we have already waited 45 minutes.

    Puddings were indescribably awful. I mean really bad. They were all discarded. Restaurant didn't even ask why.
    It really is a lovely room but food is uninspiring and flaccid. This place either has to up its game or get out of town.

    It's a big miss on the London restaurant scene.

    • Overall: 3
    • Food & Drink: 5
    • Service: 3
    • Atmosphere: 7
    • Value: 1
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  8. Mike W.

    Mike W. ( 30s, Male, United Kingdom )

    February 2011
    Editor's pick

    I went with my wife to the new 5 Pollen St with a pretty open mind for dinner. Given what I had read, we were expecting something glamourous – we weren't disappointed. Clearly a lot of thought has gone into the interior and the artwork is stunning. It is a relatively small venue but has a real sense of grandeur, helped by the buzzy atmosphere and great lighting. They have made the most of the space they have and for a small group there is a wonderful semi-private room that looked like a great place for a group of friends.
    We had starters of tuna tartare and beef carpaccio both of which were exceptional. Our mains were veal tortelloni which were fresh, and wonderfully cooked and a roasted veal which was full of flavour. All washed down with some great Italian white wine. I then had a glass of the house red which was also very good.
    Dessert was an apple tart that like everything else we ate was fresh and beautifully presented. The food was fabulous, staff were attentive and charming.
    There's a real sense of old school charm here and easily some of the best Italian food I have eaten in London.
    It certainly doesn't feel like somewhere that has only just opened.
    It is somewhere to go for a special treat when you fancy being surrounded by glamour.

    • Overall: 9
    • Food & Drink: 9
    • Service: 8
    • Atmosphere: 9
    • Value: 8
    1 of 1 people found this review helpful. Was it helpful to you?
     
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Private Dining at 5 Pollen St

Capacities

Private RoomCapacity
Room for 8 people8
Please do not change this field Please do not change this field Please do not change this field

Essential Details for 5 Pollen St

  • Address: 5 Pollen Street, London W1S 1NE
  • Telephone: 020 3589 4505
  • Email: info@pollenst.com
  • Website: Visit 5 Pollen St
  • Opening Hours: Mon-Sat 12N-3pm 7-11pm
  • Capacities: Private room for 8 people
  • Restaurant Facilities: Alfresco dining area

Location of 5 Pollen St

Customer Reviews

Been to this restaurant? Write a comment

Write Your Review
  • 1Win fab prizes with free monthly prize draws!
  • 2See your views in print.
  • 3Collect your thoughts in one place.
  • 4Be rewarded with an Editor's Pick.
  • 5Rate restaurants and share your views.

Showing 5 of 8 Reviews

View all 5 Pollen St reviews

  1. Peter D.
    Reviews: 1

    Peter D. ( Over 60, Male, United Kingdom )

    4 January 2012

    The restaurent was the venue for our Christmas party for some 60 people.

    The menu was not fixed so staff were tested to the maximum in being able to cope with a full restaurent and the standard of service throughout the 3 course meal was excellent with service completed in a timely manner. The staff were attentive throughout… More

    • Overall: 9
    • Food & Drink: 10
    • Service: 9
    • Atmosphere: 10
    • Value: 9
    Was it helpful to you?
     
  2. James J.
    Reviews: 1

    James J. ( 30s, Male, United Kingdom )

    29 November 2011

    I visited 5 Pollen Street last week when I heard that the Head chef from a Restaurant I LOVE had Joined Recently. I must say the Food was exceptional and value for Money for Mayfair In my opinion. The Service was Good and staff were young and Friendly… The Restaurant had nice Artwork and most definately somewhere I will go… More

    • Overall: 8
    • Food & Drink: 10
    • Service: 7
    • Atmosphere: 8
    • Value: 8
    Was it helpful to you?
     
  3. James B.

    James B. ( 30s, Male, United Kingdom )

    20 October 2011
    Editor's pick

    If ever there was a restaurant that's the epitomy of style over content this is it.

    Whilst I liked the Gary Hume wallpaper, why wasn't more attention spent on the food?

    The ‘mantecatura risotto’ makes no sense – Mantecatura is the last stage of cooking a risotto, when butter is added. So what is a mantecatura risotto? A… More

    • Overall: 3
    • Food & Drink: 3
    • Service: 6
    • Atmosphere: 6
    • Value: 1
    Was it helpful to you?
     
  4. John D.
    Reviews: 1

    John D. ( )

    9 July 2011

    Wonderful decor and initial warm welcome at the excellent bar

    Already complacent.

    Lots of items on the menu not available

    Apart from the Spaghetti with Lobster the food was no better than a suburban Italian

    Staff only interested in flogging the specials and the most expensive wine

    A real disappointment

    • Overall: 4
    • Food & Drink: 4
    • Service: 3
    • Atmosphere: 4
    • Value: 3
    Was it helpful to you?
     
  5. James T.
    Reviews: 1

    James T. ( 40s, Male, United Kingdom )

    16 June 2011

    Fantastic food, great service, some of the dishes are maybe too pricey but the design is unique!! i ll be certainly go back!!

    • Overall: 9
    • Food & Drink: 10
    • Service: 9
    • Atmosphere: 10
    • Value: 9
    Was it helpful to you?
     
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