Hakkasan Mayfair

Awful - do not go to Mayfair branch

Food is very good, but do not go to this branch. Tottenham court road is far better.

The staff are absolutely dreadful. I don't think i have ever been to any restaurant, especially one of this supposed quality, where most of the members of staff are this rude. We arrived to meet the 7 people standing downstairs in reception (mainly doing nothing), and spoke to the lady on reception who was the first part of the horrendous evening – she was just plain rude and not remotely welcoming for a restaurant of this type. I told her my friend booked the table, gave the name and said i believe it's for 6 or 7 people. She replied “sorry do you not even know how many people is it for? 7 or 8”. I was astonished that anyone would speak to a guest like this, esepcially when you just walked in.

Once we arrived within 20minutes we were told about the 2hr policy and how we had to leave shortly, so should hurry up and order. Subsequently we were brought the same dishes twice, with no apology or admission of any wrongdoing. Then as we were paying for the meal the person holding the card machine shouted at one of my table to “not touch the machine” after she had typed in her pin. I've never seen or heard anything so ridiculous. To cap this off, we stupidly agreed to pay the service charge and then spoke to the moronic manager, who proceeded to smile and laugh whilst we explained why we were dissapointed with the service. I will never be going back to this restaurant again. i strongly advise not going there either as you will see how poor the service is.

I honestly think Alan Yau would be dissapointed to see what has become of his restaurant.

Hakkasan

Hakkasan is becoming rather formulaic. The food is good but predictable, the service is efficient without being memorable. It would benefit from haveping a few specials each day just to mix things up a bit.

A Pleasure

This is one of my favourite restaurants in London. In truth the only fault I can find is that it's so easy to run up a huge tab without even trying. Last nights delights were a Duck salad with pomelo and stuffed Scallops and prawns. All washed down by a very pleasant Alborino.

A mixed expierience

Security on the door pestered as we were approaching the entrance, making not very appropriate comments about what my friend's fir muff, saying if this is a cat ? Was that even supposed to be funny?? Not a good start!

Waiters were efficient in getting us a table, giving menus, etc.

The food
Jasmine Tea smoked ribs, altough were moist, lacked jasmine or a smoky flavour.
Duck rolls – good.
Sea bass – was good, very strong alcohol taste though
Lamb cutlets – very amazing, nicely grilled and really stood out. Definitely recommend this one.

On the whole it was a plesant evening, the food kind of made it up.

Almost complete clone of the original place (but than again why would anyone want to change a winning combination). The ground-level bar works even better than the complete downstair setting of hanway place. The place is typically always packed and has a great buzzing vibe (unless you look for a quiet intimate setting – in which case you should go somewhere else). Food is consistantly high-quality. Only drawback is price-tag, but this is what you have to expect for such a place

Fantastic food,… the crispy prawns ,pan fried scallops, salt and pepper squid, dim sum, beef with merlot, and lamb shank… everything is exceptionally tasty. Very nice atmosphere. Service is good. Maybe the best restaurant in London. I just keep going back.

Very disappointed by my experience. I had fond memories of Hakkasan in Hanway Place where I have been several times a few years back, so went to the Mayfair venue with very high expectations.

The atmosphere is without doubt very cool, with a very sleek decor making all the Brioni suits and Gucci bags feel at home. Service was very efficient, though for the price charged it could have been a lot warmer.

The problems are all in the food, which for a restaurant is not an insignificant issue. We shared some lobster noodles, pork belly and duck with truffle in 3 and:

• the lobster had absolutely no taste, zero, nada, nothing. At 56 pounds (sterling), I think they could have invested a bit more in herbs or spices to get some of the taste out of the poor crustacean
• the pork belly was ok-ish, Very choreographic presentation, with the belly rolled around veggies. However, once again, as soon as the food hit the palate there was very little reaction. I am not a chef but I would dare to say that in the kitchen there is a lack of confidence to bring the flavours out.
• The duck with truffle was admittedly good and it is the main reason why my score on food is a 4 and not a 2. If you are ever dragged to this restaurant (clearly against your will), this dish could be your safeline.
  

But the most amazing thing is that the restaurant was absolutely packed – which to me implies two things: a) Hakkasan employs an excellent PR agency and b) there are still too many people out there that are no able to distinguish between high prices and high quality.
True, it could have been a bad day for the chef, but looking at other reviews here I don't think it is the case

This has to be the most overrated restaurant in London. The waiter was surly and rude, having that unhappy knack of making you feel you somehow were not worthy to pay £61.00 for a bowel of supposed Wagu Beef bathed in what can only be described as an oil stained soup like sauce .

So many staff at the entrance, so much bluster and detail and fuss around the entry and so little attention to detail about anything else. £300.00 with wine for two people (wine list massively overpriced also) for food that would be barely good enough to grace a local Chinese .

Avoid!!

Granted I have one wanted to visit here for some time so expectations were going to be high, but hakkasan was terrible! Poor service, food as good as my local takeaway and a huge price tag (£70 for 4 sweetcorn soups) very disappointed!

Visited Hakkasan Mayfair last week and was left very disappointed with the experience. Venue has a nice interior, but very noisy and loud- not ideal for a quite dinner. Food was good but nothing extrraordinary, rather small portions so not good value for money at all. Even so, would be willing to pay for smaller portions and nice interiror were it not for awful service. Waited half an hour for a round of 4 drinks to arrive, with our starters arriving before our drinks. The second round of drinks took only another 45 minutes. Service was painfully slow and I was eventually told that we would need to vacate our table as the next party had arrived. Staff seemed unable to understand that we would only be paying half the ‘discretionary’ service charge, adding further to delays. Overall, rude staff, poor service and overpriced mediocre food.