Alfie's Kitchen at the Bermondsey Square Hotel

Nice fish & chips, freshly cooked. Given that I waited the best part of an hour though, I'm assuming there was enough time to catch the fish first before cooking it.
But. Can I please make the following plea to management because this really niggles. If you put bottles of Heinz Ketchup on the table, please ensure that these contain what it says on the label. Your bottles contain some nasty cheap cash 'n carry impostor that bears no resemblance to the genuine Heinz ketchup.
Lots of restaurants do this, you are not alone, and I have to say I find it slightly insulting to the intelligence – not to say the discerning palates – of your customers.
The message it sends out is that you're trying to pull a fast one. And if you're doing this on something as trivial as the ketchup, what are you up to with the food?

I expected better after being recommended this restaurant. The food looked beautiful and was clearly thought about but unfortunately was bland and lacking in seasoning. The service, was very poor. Not only did we not get any information when we clearly getting fidgetty because of delays, but the reactions of the waiter when questioned showed disain and arrogance. To top it all, at the end of the evening, he was rude enough to suggest that if we were to leave a tip, could we leave it in cash. Safe to say, I wont be visiting this restaurant again.

5 of us went to Alfies for a work evening to celebrate the successful completion of a project. It was not a good choice. The food was pretentious; and very average; however the worst bit was having to wait an hour for our first course and then another hour for our main. The restaurant was about 40-50% full, so they were just understaffed.
We did get a free bottle of wine; but we did not leave a tip and I will not be going back there.

I stayed at Bermondsey Square Hotel last night and dined in Alfie's Kitchen, I wanted something simple and delicious and I wasn't disappointed. Service was friendly and efficient. I chose only a simple steak, with mash and fresh vegetables but it was perfect. I have stayed at this hotel on a number of occassions this year and I everytime it feels like a home from home. Well done to all and I look forward to my next visit in 2011!

Alfie's Kitchen has a great, buzzy atmosphere and friendly service. The food was really tasty – apparently it comes from Borough Market but without the price tag; we thought the 2-4-1 deal was great value for money and I'll be sure to head back for another Alfie's cocktail!

The new Bermondsey Square Hotel restaurant “Alife's Kitchen" is great! The food is exceptionally tasty and great value for money. It is very obvious that all the ingredients are fresh. The service is of an equally high standard. The atmosphere was buzzy even on a Monday night and we came away delighted to have discovered a new favourite in London.

I went with a group of friends and we took part in the 2-4-1, which was the only pleasant surprise getting the bill. The food is very try hard, presented well but doesn't taste as good as it tries to look. Service isn't great. I'd give it another 6 months to iron out it's problems. I'm in no hurry to go back.

My friends and I went to Alfies Kitchen on Friday night to take advantage of the 2-4-1 opening special. We were disappointed with our experience and glad we didnt pay full price! The atmosphere and decor were comfortable and appealing. The service was awkward and at times slow and inattentive.
The food was very disappointing. My partner's lemon sole was absolutely inedible!! The cocktails however (although very slow to make) were delicious!
Definitely would not go back.