Square Mile to square meal the restaurant game is proving all too alluring for City boys and girls. tired of the stresses of big business, many of them are ready to splash out their hard-earned
cash on a new challenge. Chris Blackhurst reports
As Gordon Ramsay’s hit TV series Kitchen Nightmares so vividly illustrates, it is many people’s dream to open their own restaurant. And, as the programme also highlights, succeeding in the
hospitality trade is exceedingly tough.
Nowhere is the ambition to enter the restaurant scene greater than at the top end of business. Stuck in office jobs, thoughts all too often turn to the finer things in life, the activities City
slickers enjoy and the things they think they know something about. That’s not to say workers in other areas don’t also have moments when they stare out of the window and wonder what might be, but
those in the higher reaches of commerce often have the money and self-confidence to put those thoughts into practice.
At the last estimate, there were 3,000 folk in the City earning £1m a year. What’s often forgotten when faced with such a statistic is that in most cases this isn’t a one-off payment – these people
have been high earners for several years and will continue to be so. In other words, that £1m a year is just the tip of the iceberg.
All of which means those City boys and girls have much more money than they need. Sure, they pay off the mortgage, buy the second home, put enough aside for school fees – but still the money comes
in.
The downside, of course, is that they’re working long hours, coping with the relentless hell of commuting, rushing from meeting to meeting and having to put up with the unceasing demands of
clients. It’s hardly surprising, then, that sometimes they look for a route out and that, inevitably, their thoughts turn to times when they’re happiest – which more often than not is in a
restaurant with fine food and wine for company.
There are other factors that make more and more of them take the plunge. Compared with other areas, the food and drink sector – even at the luxury level – involves low start-up costs. There’s no
need for technology and, as many prospective restaurateurs see it, no requirement for specialist knowledge. The skills of chefs can easily be bought in.
Moreover, the growth in popularity of simpler British food as opposed to fancy fine dining means more and more people are convincing themselves that they have got what it takes to open their own
gastropub or restaurant.
There’s no shortage of premises to choose from. As even a quick glance through trade journal Caterer & Hotelkeeper reveals, there are stacks of pubs, restaurants and hotels on the market. So,
the would-be City boy-turned-restaurateur can even find somewhere near where they live, should they want to. Suddenly, all those years spent grappling with the train and underground can be
consigned to the memory.
The restaurant trade ticks other boxes, too. It’s a multi-faceted industry, full of niche operators, and that means those in the City who specialise in putting together mergers will be spoilt for
choice by the manifold opportunities open to them.
Quite often, they don’t imagine themselves having just one establishment but a whole chain – or even chains – offering different varieties of food and hitting more than one segment of the market.
And, naturally, hard work doesn’t faze them and they are blessed with enormous self-belief.
Jamie Barber is typical of the new breed of restaurant entrepreneurs. He owns Villandry, the gastronomic retail and dining temple in Marylebone, and Hush, the trendy bar and restaurant combo in
Mayfair, which he opened with Geoffrey Moore (son of Sir Roger).
Although a third venture, Shumi, bombed, these two big successes would be enough to convince most people he is a trained caterer who has worked his way up through the ranks in restaurants. Not a
bit of it. He’s a lawyer by profession, who used to work for Harbottle & Lewis, the London firm that counts Sir Richard Branson among its clients.
A successful law career should have been enough but it wasn’t, explains Barber. ‘I always wanted my own business,’ he says. ‘I was a very good commercial lawyer, very good at putting deals together
– although I wasn’t that great on the legal detail.
‘Sir Roger Moore introduced me to his son, Geoffrey, who was setting up a chain of themed restaurants on a Bond theme – you know, serving Live And Let Die burgers. It didn’t sound like a good idea.
He asked me to get Geoffrey out of it, which I did. I said to Geoffrey: “Rather than burgers, why don’t you set up a chain you want to entertain your friends in and hang out in?”.’
Geoffrey agreed and the pair decided to do it together. Their first venture, Hush, worked and continues to do very well today. But their second opening, Shumi, wasn’t such a success. As Barber
points out: ‘We didn’t deliver the product people wanted.’
Most recently, Barber has acquired Villandry, which is being redesigned and restructured.
Overall, he says, the career change has involved a ‘phenomenal learning curve’. ‘I’ve had to work in the kitchens, be a waiter, a receptionist, all that stuff,’ says Barber. ‘It’s avery hard
graft.’
His words of warning for hospitality wannabes don’t stop there. He says that, despite the significant wealth of entrants from the City, many go wrong because they believe they know what the
clientele wants without doing the research.
‘You need to have a massive conversation with the customer,’ says Barber. ‘Where we went wrong with Shumi is that we forgot to remember ourselves as customers. That really is the key. Every time we
put a new dish on the menu or a new design on the aprons, it’s vital to think about the customer.’
So, does Barber have any regrets about his career change? ‘It’s a different way of making money, and it’s a lot of hard work. But at the end of the day, it’s my own business and there’s a terrific
satisfaction in that.’
Another ex-City high-flier who now has his own restaurants is Chris McFadden, a former telecoms analyst at Merrill Lynch. He put part of his earnings from the investment bank into Feng Sushi, the
high-quality sushi chain, in which he remains a major shareholder and non-executive director.
‘We’ve got six restaurants now – in Borough, Notting Hill, Kensington, Fulham, Chalk Farm and at the Royal Festival Hall. It’s a great, self-financing operation,’ he boasts.
McFadden says that to make a restaurant successful it is crucial not to stint on standards and to always source the very best ingredients. And, like Barber, he thinks it is important to consider
whether he would be happy to eat at the restaurants himself.
Barber, McFadden and the others highlighted in this article are the successful ones. But, for each success, there are plenty who don’t make it and whose hopes end in tears.
The reality, however, is that, even for those whose ambitions of running a thriving restaurant are not enough to pull in the punters, it’s a struggle that pales into insignificance compared with
the stresses they may have faced in their former profession. Indeed, once they’ve made the decision to leave big business, very few go back.
FROM BUSINESS TO THE TABLE
Nigel Platts-Martin
The Square, La Trompette, Chez Bruce, Glasshouse, The Ledbury
A former Freshfields lawyer and Warburg corporate financier, Nigel Platts-Martin has been the brains behind five of London’s most highly rated restaurants. His introduction to the trade was a
baptism of fire as the business partner of Marco Pierre White at the legendary Harvey’s. He followed that with The Square with Philip Howard, and when Harvey’s closed he teamed up with Bruce
Poole to found Chez Bruce. Since then, Platts-Martin and Poole have created Glasshouse and La Trompette, while the Platts-Martin-Howard combo also started
The Ledbury. He remains the undisputed inspiration for others making the jump into restaurants.
Mitchell Tonks
FishWorks
Former accountant Mitchell Tonks fulfilled his passion for seafood by opening a fish shop in Bath in 1995. He then opened the Seafood Café upstairs. Since then, he’s followed with the hugely
successful and critically acclaimed FishWorks chain. His personal passion – he talks lovingly of the sea and its produce – has won him many followers. As well as the 12 restaurants in London and
the south of England, Tonks runs his own seafood cookery school.
Niall MacArthur
Eat
Niall MacArthur used to run the highly complex European Treasury operations of Banker Trust, the giant US bank. Inspired by a visit to America and a sighting of Starbucks, he returned to Europe,
quit his highly paid job and opened Eat, a top-quality sandwich, coffee and soup bar, on London’s Charing Cross Road. There are now
64 branches of Eat and the company has gone nationwide.
Andrew Page
The Restaurant Group
Ex-Kleinwort Benson banker Andrew Page heads the group that includes Garfunkels, Frankie and Benny’s, Est, Est, Est and Chiquito. He is expanding the business at a rate of knots, planning 30 new
outlets a year.
Jamie Barber
Hush, Villandry
Barber used to be a commercial lawyer with Harbottle & Lewis until chucking it in to enter the restaurant trade with Sir Roger Moore’s son, Geoffrey. They founded Hush in Mayfair and then the
ill-fated Shumi in St James’s. Hush continues, although Moore has since quit the restaurant game and returned to showbusiness, leaving Barber in sole charge. He has gone on to buy Villandry,
which he aims to restore to its former glory, securing wide critical acclaim.
Des Gunewardena
D&D London (formerly Conran Restaurants)
Gunewardena began his working life with accountancy firm Ernst & Young and then worked at property developer Heron International, where he was in charge of financial planning. He joined Sir
Terence Conran in the late 1980s, became chief executive of Conran Holdings in the mid-1990s and was Conran’s right-hand man guiding the rapid growth in the restaurant business. Last year he led
a management buyout of 49 per cent of the group, which includes Blueprint Café, Le Pont De La Tour and Quaglino’s, and renamed it D&D after himself and managing director David Loewi. Their
first London venture under the D&D banner is Skylon, at the Royal Festival Hall, which opens this summer.
Nick Basing
Paramount
Basing headed the hostile takeover of struggling restaurant group Chez Gérard by Paramount in 2003. The group operates the Chez Gérard, Caffè Uno, Livebait, Bertorelli and Café Fish brands.
Before working for Paramount, Basing was with Granada, First Leisure and Unilever. He is credited with having turned around Chez Gérard’s fortunes, making the group more financially sound and
overseeing numerous innovations.
Mark Mcquater
Barracuda
Ex-NatWest financier, McQuater established Barracuda in 2000 with the sole object of buying chains of bars and restaurants. It was a difficult time to be running managed pubs but he stayed true
to his word and now operates almost 500 under the Varsity, Smith & Jones and Juniper Inns names.
Henry Dimbleby and John Vincent
Leon
The son of the BBC’s David Dimbleby, Henry is making his name in restaurants. A former management consultant with Bain & Co, he raised £300,000 with fellow Bain & Co management consultant
John Vincent (husband of ITN’s Katie Derham) to open Leon, a 100 per cent organic, fast-food eatery off London’s Carnaby Street. There are now five branches, with another three planned in the
capital by the end of this year. Interestingly, backing for the venture partly came from ex-BBC chairman Gavyn Davies.
Soren Jessen
1 Lombard Street, Papillon
Previously a financier with Goldman Sachs, Soren Jessen was Oliver Peyton’s backer at the Atlantic Bar & Grill and Mash. Then, at 1 Lombard Street in the heart of the City, directly opposite
the Bank of England, he went out on his own. He turned a former banking hall into a brasserie and restaurant and has never had a quiet day since. Although he has also experienced a couple of
hiccoughs in the restaurant trade – he closed both Graze in Maida Vale and Kilo in Mayfair last year because of flagging fortunes – his latest project, Papillon on Draycott Avenue, is a
resounding success. It has won critical acclaim and is playing to packed houses.
Editorial feature from Square Meal Lifestyle Magazine Summer 2007