The Builders Arms 1

1 Kensington Court Place , London, W8 5BJ

2 reviews

32 Pubs Kensington

The Builder's Arms Kensington

SquareMeal Review of The Builders Arms

Spruced up and lighter than before, this charmingly rustic, pistachio green-painted backstreet local  is justly proud of its roots, mixing urban chic with a touch of English eccentricity. Drinkers are particularly well served with real ales and elite craft beers including the likes of Sharp’s Doom Bar, UBU Purity and Knight of the Garter (brewed by Windsor & Eton), plus a list of accessibly priced global wines. Upstairs, the old overflow lounge is now a tasteful washed-brick and pepper-toned diner served by its own bar: good grub at pub prices includes modish burgers, upmarket bangers with beer-mustard mash or cider and tarragon-battered hake and chips, plus Sunday roasts and comforting puds. Sporting action is shown live, when the scrum for alfresco tables on the narrow terrace is as keenly contested as any during a Calcutta Cup match.

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5.0

Food & Drink: 5.5

Service: 4.5

Atmosphere: 7.5

Value: 5.0

Food & Drink: 2.0

Service: 2.0

Atmosphere: 4.0

Value: 2.0

John S. 01 July 2013

Perhaps it was a mistake to go on a sunny, hot Sunday afternoon/evening as the bar and staff were overwhelmed with customers ordering Pimms. It should have been easy enough to handle, but the staff are so disorganised, and apparently poorly trained, that even a staff:customer ratio of close to one to one meant a long wait to order food and drinks. The food itself was disappointing. We all ordered the Sunday roasts but teh veggie among us was disappointed as someone else had already ordered the solitary portion of nut roast that they told us they stock on any given day. Notwithstanding that, it still appeared on our bill together with the item we ordered in its place. The chicken and beef were so-so and the accompanying vegetables a huge let down. The roast potatoes were soggy and had been coated in some sort of sweet, paprika like substance. The green vegetables were literally tasteless. Overall the impression was of something prepared elsewhere or in advance and re-heated in a microwave. Though then you would have to wonder why everything took so long to arrive. The service was, again, naive at best and even a few minutes specific training would have been beneficial. The staff's response to almost any query, let alone suggestion that things might be improved, was “we're very busy today”. In fact it wasn't that busy in terms of numbers of people (I can't imagine a centrally located pub like this surviving without this level of business on a regular basis), it was simply hopeless organisation that did for them. Overall, we left feeling unsatisfied, though the great weather and venue make up for a lot of ills. I certainly won't be eating at this place again, but I may pop in for a drink if it's not too busy.

Food & Drink: 3.0

Service: 2.0

Atmosphere: 3.0

Value: 2.0

Dermot W. 25 September 2009

Very attractive pub with a good selection of beers. However, wine list is strictly limited & food no more than average pub fare. Also good at running out of things by 6:15pm! If you want a decent pub, you won't be disappointed.

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