Pollen Street Social 4444

8-10 Pollen Street , London, W1S 1NQ

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SquareMeal Review of Pollen Street Social

Hall of FameSquaremeal London Hot 100 2016As the epitome of the modern global chef-restaurateur, Jason Atherton is clearly hitting top form – especially at his Michelin-starred Mayfair flagship. As befits the ‘Social’ tag, this sleek but rather hard-edged room is animated by chattering punters – and there are plenty of them keen to experience Atherton’s magic touch, ably delivered by a supremely skilful team. Dishes look as sharp as the dining room, with a constant flow of earthily clever and “incredibly flavoursome” combos such as raw Orkney scallop with pickled kohlrabi, nashi pear, black olive and jalapeño granita, Cartmel venison loin with Jerusalem artichoke and chocolate or Cumbrian suckling pig with roasted plums, mustard leaf and granola clusters – “fabulous creative food” of the highest order. Seats at the famous dessert bar (still regarded as “an inspired idea”) are highly sought-after, offering up-close encounters with the likes of marmalade cake, pain d’épices and sea buckthorn sorbet – as well as the chefs who make them. Group sommelier Laure Patry’s wine list is also a real treat: “you can go as high as you want in terms of quality and price”, notes one fan. “Simply exquisite in every respect”, concludes another admirer.

Wine List Of The Year

This is not a list that does anything unusual – but it is about as rock solid and professional as you could wish. At 500 bins, it’s not a small list, but nor is it stuffed with wines that won’t sell. And while there might be a few trophy wines for clients with deep pockets, there is no shortage of fairly priced stuff, too. A third of the white Burgundies, for instance, are around £50 or less. Free of fuss, simple to use and error free, it’s a really good example of a no-nonsense list.

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8.5

Food & Drink: 8.8

Service: 8.4

Atmosphere: 8.4

Value: 7.6

Food & Drink: 5.0

Service: 4.0

Atmosphere: 3.0

Value: 4.0

David O. 18 June 2017

One of the most refreshing things about my visit to this fine dining establishment in London was that there was no time limit on the table. This allowed time for a drink at the bar before eating. Portion sizes are quite small but exquisite and delicious. There are so many amuse bouches and pre- and post-desert delights that you will not leave hungry. It's a special place with a price to match but well worth it.

Food & Drink: 4.0

Service: 4.0

Atmosphere: 4.0

Value: 3.0

David H. platinum reviewer 15 October 2016

whilst we last ate here a couple of weeks ago, I'm somewhat surprised that for some reason I've not reviewed this restaurant on the Square Meal site, and that's a surprise since its been one of our favourites since it opened , and we previously ate quite a few times at Maze when Jason Atherton ran the kitchen there. This is a restaurant we always look forward to visiting, and indeed I chose it for my "birthday meal". when we generally visit somewhere special . I've not once left this restaurant feeling that I haven't had a very good meal, or begrudging what I've been asked to pay for it. Its a restaurant too where you are presented with quite a few little dishes that you haven't ordered and whilst the fact of this is no longer a surprise the content invariably is. I've always held a view that if you're giving food away, it should get the same care and skill as the food the customer is paying for , and its plain that here it does. All the "extras"- the amuses bouche, the bread, the coffee and tea, the petits fours, were delicious and contributed to the enjoyment we took from the meal. Special mention to the thin but incredibly flavoursome wild mushroom broth No "afterthoughts" here.. We both ate two courses from the lunch menu, and then an a la carte dessert. Everything we ate was impeccably cooked and presented. I might have liked a little more cod, but what I had was delicious. My blackcurrant Eton Mess was spectacular and whilst my wife enjoyed her dessert, I did catch envious glances in the direction of my plate. Furthermore not every restaurant today puts the same effort and quality into its set meals as it delivers on its a la carte, but I reckon this one does. The one tiny criticism I might make concerns wine values , and this restaurant is by no means alone on that score. The thing I have to say about Pollen Street Social is that I can't understand why its got one Michelin star. In an age when a single star seems to be given away with some abandon ( nearly 60 in London now), this restaurant is far better than the vast majority of one star restaurants in London, and indeed is better than more than half of the two stars we've visited. And that's been true since the minute this place opened a few years back. Actually there's one three star that I reckon would struggle to beat Pollen Street Social on blind-tasted food quality.

Food & Drink: 5.0

Service: 5.0

Atmosphere: 5.0

Value: 3.0

Fiona H. 13 October 2016

From the moment we arrived, we were impressed by the decor and the very attentive staff. All staff were very pleasant throughout the evening. I chose Quail - Breakfast starter which was as intriguing as it sounds. Very creative play on flavours - well done to the chef. My mother had the crab salad which she enjoyed very much. We then had lamb and roasted plaice. Both were delicious. Small portions but a lot of colour and flavour. We didn't have dessert as there is plenty food with small appetisers at the start, bread and then an assortment of petit fours at the end. A very very nice evening and a great atmosphere. However it is expensive, with starters around £18 each and main courses £34.

Food & Drink: 1.0

Service: 1.0

Atmosphere: 1.0

Value: 0.0

Elaine l. 07 October 2016

I would have loved to be been able to write a review for this restaurant but I was let down by the absolutely shocking and careless manner of the reservations team at Pollen Street Social, manager and their staff I booked ahead on 4 October for a table at Pollen Street Social and was assured that my table was booked for 3. On the day of the dinner Friday 7 October, I was told by the reservations team that the reservation member (who also had quit that week) had booked me in for Little Social instead. in the afternoon around 1pm .I requested to see if I could get a table at Pollen Street Social if anyone cancelled. At 5 pm, no one had called me back to even confirm which restaurant I was going to. I called up the reservations team again and was told there they could not fit me into the reservation for the evening. At no point, did any of the reservations staff offered me an alternative dinner booking time in order to make up for this gross oversight in their booking as a basic customer service gesture. Until I took the initiative to educate the reservations member that at the very least, as a Michelin star restaurant, as a basic customer service gesture after making such a mistake was to offer me an alternative dinner booking at Pollen Street Social. I am absolutely appalled by the lack of professionalism of the reservations team, the lack of customer service training of the team and think this is not acceptable service standards for a restaurant that has a Michelin star if even at the point of initial contact, it has lost a customer and their reservations team is not able to even handle an irate customer who has had their booking messed up.

Food & Drink: 5.0

Service: 5.0

Atmosphere: 5.0

Value: 4.0

Minesh B. 15 September 2016

Every dish and pre dishes were superb! Service was excellent. Will definitely go back.

Food & Drink: 4.0

Service: 4.0

Atmosphere: 4.0

Value: 4.0

Joanna G. platinum reviewer 09 May 2016

We had an amazing experience at Pollen Street Social on Friday, wonderful food and service. We started with champagne and cocktails in the bar – where there was a very rowdy group that I assume were left-over from a very long lunch, and after 45 minutes or so we went through to the main restaurant. We were immediately presented with a 3 tier stand with amouse bouche courtesy of the chef, all were delicious (a beetroot puree tart, smoked salmon on rye slice and a corn muffin with cream cheese and cucumber) and that was followed up by a parmesan and mushroom bouillon and gorgeous home-made bread hot from the oven and butter. I chose the Wye valley asparagus, native lobster, shellfish hollandaise (rich and velvety sauce with beautiful new season asparagus) followed by Cumbrian suckling pig, roasted apple, cabbage and granola clusters – by far the best I have ever eaten. My husband ordered the Colchester crab salad, with apple and coriander on toast, which was light and delicate followed by the Saddle of rabbit and pancetta (this was good, but we agreed that the suckling pig was the better dish). Neither of us has a particularly sweet tooth so we shared a cheese platter – the calvados soaked camembert was out of this world. We enjoyed a very nice bottle of German Reisling. Prices are not for the faint-hearted (but I was lucky enough to have most of my meal courtesy of Square Meal, so thank you!).

Food & Drink: 5.0

Service: 5.0

Atmosphere: 5.0

Value: 5.0

Andrew H. 08 November 2015

A birthday celebration treat for my fiancee. In summary the meal was exquisite in every way ! If you enjoy trying new tastes and theatrical food done beautifully it is the best in London.

Food & Drink: 5.0

Service: 5.0

Atmosphere: 5.0

Value: 5.0

robert j. 27 August 2015

Just have to say that pollen street social smashed it out the park. We had the taster menu which was out of this world. Service was slick and professional. Will be going back for sure.

Food & Drink: 5.0

Service: 5.0

Atmosphere: 5.0

Value: 5.0

Jagdeep G. 07 August 2015

OMG! My sister has raved about this place and I now know why. Worth every penny especially as we were celebrating my parents anniversary. Our servers were polite, witty and informative. Pollen St does a vegetarian menu as well - an added bonus. The menu is sublime and the Cumbrian Suckling Pig was divine. Desserts were amazing - the Bitter Chocolate Pave a winner. Cannot wait for my next visit. Won't come soon enough.

Food & Drink: 3.0

Service: 2.0

Atmosphere: 4.0

Value: 3.0

Jason P. bronze reviewer 04 January 2015

Kicked off with cocktails at the bar. Adored the Plum Japonaise: vodka, umeshu, lemo, cedarwood and bitters. Monica talked to us about her inspiration for the cocktail list. Starter was quail, broad bean, pancetta and sauce diable. The quail was cooked to perfection and this felt like summer on a plate. Next course was rack of Romney Marsh lamb with braised shoulder shepherd's pie. The lamb chops were ruby pink and delicious, but the fat was flabby and chewy. Finally dessert, white chocolate mousse with salted caramel and shards of caramel hazelnuts. They tried too hard to keep the saltiness and sweetness balance and so was just a bit lifeless. It just wasn't much fun to eat. Just a quick mention about service, we were tucked behind a little corner and we felt a bit forgotten about. On a couple of occasions we asked for more bread or water and it either never came or arrived very much later.

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The basement at Pollen Street Social houses a private dining room which doubles up as a sommelier’s room, with built-in spittoons for tastings as well as views through to the development kitchen and the meat ageing room. The private room seats up to 12 guests, allowing us to create a bespoke experience, tailor-made to your party’s requirements.

Our menus are always based on the freshest seasonal produce available and our chefs are always available to recommend dishes to suit guests who may have dietary requirements and allergies.

Our private room is the perfect place to experience a full wine tasting accompaniment to your meal. Our Head Sommelier Laure Patry has created an extensive wine list and is delighted to be able to showcase this by offering you and your guests the chance to sample and match specially selected wines throughout the course of your meal.

Private Dining Room
Capacity: 12