I am Chinese, love dim sum and have been going to various Chinese restaurants in London. Although I have to admit that the food at Royal China is good but their shockingly poor service and sanity level are so awful that I will NEVER EVER visit this restaurant again. About two weeks ago, I decided to take 4 of my friends to Royal China for Sunday lunch. With the restaurant's no reservation policy, we have to wait to for almost an hour to be seated. The hostesses were very rude and unhelpful. Not once during our entire meal did we see any of the Royal China's staff smile. The horrid serving experience ended with a staff shrug her shoulder when asked to clarify the Chinese writing receipt. We have never got the explanation of our receipt nor a single sign of hospitality from the staff. For the price, Royal China IS NOT worth a long wait, awful service and rude hostesses. I am not recommend any one who like to be treated amicable when going to a restaurant to visit Royal China EVER!