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Shirley's Reviews

Shirley S.30s, Female, United Kingdom

Member since May 2010

Reviews written: 2 (1 voted helpful)

Restaurants rated: 1 (this year)

Hasn't posted in the forum yet

Mongolian Grill (29 North Street Old Town, Clapham Common, London, London, SW4 0HJ)

An awful offal dinner

Being a Chinese who had been craving for hot pot and grill in this wintry weather, I searched online and found this highly rated restaurant that was also recommended by London TimeOut, yet the dinner was a disaster. We were literally being bullied by the restaurant's owners because they didn't inform us about the time limit yet were keen to kick us out before we finished our dinner because there were other customers waiting for a table.

Food is really average – generally salty, wide range of internal organs (with no label) and meats are paper-thin; inconvenient location and horrendous service! I can only hope the customers do actually know what they are eating.

7 January 2012

Overall:1
Food and Drink:5
Service:1
Atmosphere:1
Value for Money:5
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RS Hispaniola (Victoria Embankment, London, London, WC2N 5DJ)

R.S. Hispaniola – Dirty food & dodgy scam (tourist trap) 8th May 2010

I found a little black line that looks like an eyelash / insect leg on the calamaries at R.S. Hispaniola today at lunch time. I reported it to the barman, he called a chef – they both saw it and the chef excused that it's a piece of cotton from his blue apron. He asked the barman to give me a discount, but the food had already been fully paid for in ‘bar-style’. Second later, the chef left and the barman acted like nothing had happened. I demanded a refund for at least that dirty plate of food. The barman asked me to wait and took the “evidence” downstair. After at least 2-3 mins, another chef, a waiter and the barman came back with my plate of food – apparently, they had used all those time to REMOVE that eyelash/insect leg like object and shamelessly asked me what's wrong with the food as they couldn't see anything! I was speechless – how dishonest and disgraceful! Being a tiny girl on my own literally cornered by three big guys who are clearly dodgy; and there is hardly any other customer on the upper deck of R.S. Hispaniola at Victoria Embankment – I prioritised my safety and just left the restaurant.

Since I was misled by a 7.5 rating on a london restaurant review website, I felt obligated to tell the world about this ‘tourist trap’ – R.S. Hispaniola that serves dirty food and plays dodgy trick. What a shame on them – a gorgeous spot of a restaurant ship on the Thames in London is spoiled by a bunch of dodgy people that serves dirty food and unbelievably horrible customer service.

May 2010

Overall:1
Food and Drink:1
Service:1
Atmosphere:1
Value for Money:1
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