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Sheila J.Over 60, Female

Member since January 2012

Reviews written: 1

Restaurants rated: 1 (this year)

Hasn't posted in the forum yet

Sheila J.’s latest review

Benugo Bar & Kitchen at BFI Southbank (BFI Southbank, Belvedere Road, London, SE1 8XT)

Ordered Ribeye steak chips and a bunch of leaves, over £18 Can't go wrong with Ribeye eh!!! Wrong!!!
apart from being very small ( thats fine cos I don't eat much anyway) I can honestly say that I did not swallow one
piece of that steak, every mouthful I chewed and chewed, then had to take it out of my mouth it was so full of gristle
every single mouthful bar none. I told the waitress, and she said why did i not say before, i said because I was expecting the next bite would improve, she said in a rather rude tone, well I asked you if everything was OK and you said fine, BUT she asked me this before I took my first mouthful. so of course it was fine then.

I was charged for this I said why am I being charged for something I could not eat? so she took the bill and reduced it by £4 I paid but was so unhappy that I did not even eat the steak at all, now I am going to write to the Company.
her attitude was disgusting. The chips were very dry, the leaves were fine. Never eat there again. I feel now that I should have refused to pay for the steak. The restaurant itself was OK no more than just OK. Wished I had taken a photo of it now.

29 January 2012

Overall:4
Food and Drink:1
Service:3
Atmosphere:8
Value for Money:1
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