Benares (12a Berkeley Square House, Berkeley Square, London, London, W1J 6BS) Unfortunately my experience last night was bery disappointing. We were left waiting until 10pm for our table. When the food did arrive it was not what we ordered and was not very good. The staff was rude and disrespectful. I took my staff out for a christmas. One of my staff is a white middle-aged male. The manager assumed that he was the boss and proceeded to discuss the bill with him. Also we had ordered Dhal which never appeared. Despite it not being served it was on the bill when I inspoected it. After enquiring I was told “my staff had left it on the bench and forgot to serve. I did not bring it because I saw you were already nearly finished…” Very disappointing evening. This is one restaurant which I thought would be really good. However I left with the impression of being ripped off after having paid nearly £600 for a very mediocre standard of food and unfriendly service.
Link to this review17 December 2011 |