Launceston Place (1a Launceston Place, London, W8 5RL) We were really looking forward to our meal at this restaurant as we are all fans of Master Chef. It was a work lunch with clients and we are all under the age of 35. There were 5 of us. The waitress was the most surly, rude waitress we have ever had the misfortune to come across. We were given the wrong wine, which we had to wait for a considerable time to receive. We got the wrong bill and then that was changed (increased) with no apology. We were charged for 2 courses even though we only chose to have a main dish each as we were up against time. We were ignored and then when we were served we were made to feel very awkward and all the staff were very cold to us for the whole time we were there. Our coats were muddled with other diner's coats and again no apology was made for this. The food was good, but not substantial – but the service really let down these gifted chefs. Very disappointed and so I cannot recommend this restaurant from our experience sadly.
Link to this reviewDecember 2009 |