Kyashii (4a Upper St Martin's Lane, London, London, WC2H 9NY) Just took clients here for lunch and was not only embarassed by my choice but will never go back again. The most inept service I have ever encountered, we were sat for ages and had to request menus and drinks from a waitress. When my cilents wanted a soft drink, waitress had to go away then come back to tell us that wine,beer,water or green tea were the only choices, no cocacola, lemonade, juice or any other soft drinks. We couldn't believe it! Waiter didn't understand our orders and kept repeating them again and again and food took far too long to come. Not to mention the interior is incredibly 90's (which just seemed sterile and dated) and we were freezing cold sat in this big space against a white wall with space age pink circular disc lights and a glowing neon green bar. Made Roswell look appealing. Sashimi was fresh, but had to ask twice for soy sauce, then got only two individual soy sauce dishes instead of the 4 required, had to ask for this of course. Soft shell crab “salad” consisted of 4 slightly cold, watery and less than fresh pieces upended on a plate like stone henge round some flaccid looking lettuce. Mains? Where were the mains, an hour later they appeared, not til after my client going down to the bathroom heard the manager bellowing, where are the effing table **'s mains?!! Duck arrived cold, salmon luke warm and beef slightly hotter. Where was our rice, where was the black cod? They asked did we want the rice later with the black cod…uhh no, would be nice with our current cold main dishes thank you. Flavours of mains were there if only the timings had been right. All in all appalling service was the worst thing about this experience, I forgot to mention sleazy/greasy comments by waiter to top it off, just what you need, although perhaps some are flattered??
Link to this review16 November 2011 | 
Nicola R.30s, Female, United Kingdom