Nicola's Reviews

My boyfriend and I went for Sunday lunch at Hix and decided to arrive 20 minutes earlier than our 2.30 booking so we could have a drink on the small outdoor bar area. Big mistake. On arrival we were told to go out there and the waitress would come out to get our drink order and bring us the menus. After 15 minutes no-one had come (despite the waitress serving people beside us and the outdoor area only seating 6-8 people), so my boyfriend went inside to enquire and he was told someone would be right out. Another 10 minutes passed and nothing so I went in to order our drinks but seeing no waitress accepted my eye contact for attention, I ended up ordering at the bar, which looked like it is designed for waiting staff only. 10 more minutes went by with no sign of the drinks and when we enquired again, we were told the staff were looking for an olive for my drink. Finally the drinks arrived (with said single olive). Waiting almost 45 minutes for a drink is beyond an outrage and cast a dampener on what should have been a lovely relaxing lunch. The rest of the afternoon passed without incident and the food we had was fairly good but for a place that should really be the number one restaurant in Lyme, the service was disorganised and shockingly tardy. Go there at your peril on the weekend!