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Nicholas S.Male, United Kingdom

Member since December 2011

Reviews written: 1

Restaurants rated: 1 (this year)

Hasn't posted in the forum yet

Nicholas S.’s latest review

Hix Restaurant & Champagne Bar at Selfridges (400 Oxford Street, Selfridges, London, London, W1A 1AB)

Overall it was a very disappointing experience. Unwelcoming greeting. We wer you are told to wait FIVE minutes while they pop their head around the corner to see if a table is free. We ordered two glasses of champagne, the rose arrived very flat, told waitress. She said she would fix it. As we were close to the bar I could she her return the champagne to the bar tender, he poured a little out then top it up with some ‘fresh’ champagne. The waitress returned it. We tasted it and it was still flat, of course. I then asked the waitress to come back and said it was still flat, she said it had bubbles and was fine. I told her it wasn’t. Finally got a non-flat glass with the head waiter now saying if there was something wrong with this then there is something wrong with the bottle, making us feel very awkward. He was unaware of what I had seen. Our bread arrived after our entrée, and only after we asked, no butter (comes with butter), had to ask for this also. Overall service is poor and unfriendly and seriously, you don’t top up a flat glass of champagne to make it fresh, this does not work, open a new bottle and pour a new glass, especially if I am seated five metres away. Avoid.

14 December 2011

Overall:4
Food and Drink:5
Service:1
Atmosphere:3
Value for Money:4
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