I had planed our for months for our wedding party dinner in London for 20 people just to do something different. we booked the private dining room at the Jamtree 58 Milson rd W14 OLB. on the 20th May From the beginning of emailing i had second thoughts because of the lack of communication from the management 3 days before our dinner we still did not have the menu as i was informed they change it all the time however it was the same menu as on their website since April i booked our 3 course dinner etc. nothing was ready we sat and waited for the glasses for the bubbly etc, our first impression was on the way up to the room was not good as we were getting stuck on the sodden carpets.We never saw the boss the whole evening until he rudely & abruptly interrupted our party to say we had to leave ASAP conveying his excuses about the local council in a very unprofessional manner.I explained to him that he had no service or communications skills what so ever the way he conducted himself, which he got very upset about.I told him that the power of blogging is very powerful & that i would never come back to the Jamtree I wish i could show you all the mail i received when i got home with his (explanation) i feel like i after spending a thousand pounds i have done something wrong, they couldn't even get the bill right, had to ask them to refund the deposit 0f 150 pounds i paid. The only waitress for the whole party did her best she could, the food was good.
Three of my party have been in the food & beverage industry for many years and would never of conducted themselves in the manner the manager did.
However he has offered me a free dinner at his place if ever we are back in London, no thanks never again. By the way still waiting for my deposit of 150 pounds.
The waitress did inform me that it was her last week working at The Jam tree, i wonder why?But never again you have been advised.
Very disappointing on a very special occasion.