Having booked well in advance, to find all we could get was a 9:30 reservation on a Friday night, we still decided to go. Had heard such positive things about Murano…what's the difference if one eats a bit later than usual?We were celebrating a colleague's engagement, and wanted it to be special.

Arrrived at 9:25, to be told our table “wasn't quite ready” yet.

30 minutes later it still wasn't ready.

Finally shown to a table at 10:25, (!!) famished, and as I was the host, struggled not to let the staff know just how unprofessional I thought it was. ( And certainly no 'gosh we're sorry would you like a glass of something on us?' in evidence…)

Indifferent apologies from the staff. The food was lovely, if a bit rich. But inevitably, we were left eating it in a restaurant devoid of anyone else (all the other more timely seated people had left long ago!!). This would not have been so bad – (could hear each other talk), except for the staff hovering too obviously impatient for us to be gone as well.

-Very expensive. But unless the service gets its act together, not worth it.

Food : 8. Experience : 0.