It was second time unlucky for this “trendy” Shoreditch establishment.
There is very little positive I can say about my second trip to this bar and restaurant…having had a bad experience first time around (when my visit to the bar was marked by awful bar service and overpriced cocktails), I decided to give it the benefit of the doubt and returned hoping for a better result.
Sadly BBB lived up to my very low expectations. All was going to plan until we wanted to order – our drinks took longer than expected to arrive and it was all downhill from there. We waited over half an hour for our starters to arrive and when the food finally showed up it was tasty if underwhelming. The worst was yet to come as we waited an unbelievable hour and half for our main courses to arrive…and waited…and waited…
When we enquired with the manager as to what the delay was we were given numerous reasons such as the understaffed kitchen and the fact that the restaurant was very busy (although I hasten to add that it was at most 60% full) but at no point did the manager so much as feign being apologetic. After several more attempts to track the location of our food we decided to cut our losses and cancel our order. Upon informing the manager of our decision he proceeded in being unnecessarily rude to us, gave us our bill (which was inordinately expensive given our lack of food!) and stormed off!
Needless to say we were shocked at the lack of professionalism shown by the manager although simultaneously relieved to finally be getting out of the restaurant!
If your idea of a good dining experience consists of overpriced and elusive food coupled with glacial pace service and indiscriminate rudeness then this place ticks all the boxes.
If not then BBB is best avoided.