Undeniably offers a great view out over Big Ben but the whole experience was a bit of a let-down due to the service. We were seated at our table, but as we were waiting for two people to join our party who were coming separately, we were just left alone without even a drinks order. The restaurant closes quite early and even at only 8pm we felt like it was the end of the night and the staff had given up. General drinks service, order taking, plate clearing was quite lax. I had to remind the waiter to bring my tea which I ordered instead of dessert, but even then they brought the wrong one. The food however was a different experience entirely. Excellent presentation, seasonal food, perfectly cooked and seasoned. Not wanting a large dinner I ordered a vegetarian quiche which was really flavoursome. Food envy got the better of me however as my fellow diners tucked into the confit duck leg and guinea fowl which were equally spectacular. I will go back for another try – but perhaps at lunchtime when staff are hopefully a little more on the ball.
Link to this review17 November 2011 |