The Commander (47 Hereford Road, London, W2 5AH) I visited the restaurant's website before arriving and was favourably impressed, particularly with the news that they have a creche on Saturdays and Sundays. However, notwithstanding how appealing would be to dine while having my toddler entertained upstairs, I won't be going back. I went with a friend and the first problem was with our “appetizer”. Neither of us ordered one but we did order some bread with dinner. Because we ordered the “rustic” bread (i.e. that you pay for), it was treated as an appetizer and our main courses were not started by the kitchen until we had to tell the waitress that we would not be finishing the six pieces of bread before our dinner arrived. We were both somewhat surprised that a basket of bread was treated as an appetizer, but the manager confirmed that it is. That was a first for both of us. When our main courses finally did arrive, my fish was too tough and rubbery to cut and my friend's “medium” burger was rare, at best. So we sent both back. When the main courses returned, mine wasn't much better, the fish still a sad and unpleasant specimen on top of a very greasy and over-fried (essentially burnt) rosti. I still wouldn't have been overly irritated except that the service was unapologetic and borderline argumentative, and notwithstanding the initial delay (sorry, I don't accept that an order of bread is a starter) and the problems with both main courses, no efforts were made to induce a return. Discriminating diners not welcomed, although it isn't quite cheap enough to justify that attitude.
Link to this review8 July 2011 |