Al Borgo Ristorante (3 Church Road, London, London, TW11 8PF) My partner and I visited al borgo on a Friday night, it was pretty empty for 8pm, and we were maybe the 3rd table seated. The whole evening was poor to say the least, by the end of it we left feeling disappointed and ripped off, we will not be returning and we will not be recommending. My complaints are – when seating, the menu was almost waved in my face as the waiter stood near by, not allowing us to get settled we asked for disarono, we were given amerto My partner ask for no ice in her drink after the waitress asked if she wanted ice or not and the drink arrived, with ice! While my steak was cooked how I liked it, it did take 30 mins to arrive and my girlfriends chicken was dry and tasteless We also waited 30 mins for the bill The bill was another issue, we were charged an automatic service fee, I am of the opinion that this is at our discretion not theirs and the mark up on the drink was shocking. 4 single glasses liquor at a cost of 24 pounds At the prices they are charging I feel service of this kind is totally unacceptable, just because your in Teddington doesn’t mean you can over charge! There is an Italian in Hampton hill that is much better in service, food and cost!
Link to this reviewJune 2011 |