I've just read the below review, and am shocked as my experience couldn't have been more different!

I was there just a few weeks ago for a spa break, and found the staff to be friendly throughout our stay. Nothing was too much trouble, and they were very attentive to us and our needs (in particular to my mother, who has very serious food allergy!)

We had the tasting menu on our second night there, which definitely earnt its two michelin stars! All of the courses were delicious and service was speedy. We'd love to go back