We had reservations but still had to stand in line for 15 mins, and then had to line up all over again for our actual table! Out of 4 adults, only one of us was satisfied with their food. Two of us had burgers, bad choice, because they were obviously precooked & microwaved. Chewy, dry, tasteless-disgusting. The third person had the congo pasta which tasted literally like spaghetti with ketchup. We also had 2 kids in our group, one of whom had a birthday. The waiter ‘planted’ the candle in Joseph's Ice-cream sundae(ice cream with chocolate sauce), lit it right in front him (terrible birthday etiquette) announced to everyone that he was nine (he was actually eight!), but then bravely sang happy birthday pretty much by himself because by this time we had all had enough! Great for kids – terrible for adults