We have been to the Boisdale on 3 previous occasions which were very good but I had to write about our last meal. We took American friends with us to show them a good night – what a disaster. They gave our table to someone else as we were 20 min late so they put us in a side room – no atmosphere at all. The service was appalling – when we complained they said they were busy??? They gave the two men in our group a whisky to keep us happy while us two ladies just sat there with nothing. They told my veggie friend that her meal would take 20 mins so could she choose another – as there was no other she chose a plate of vegetables – which arrived 40 mins later. It was an embarrassing night and we'll never go again. Incidentally I wrote complaining to them but as yet havent had an apology so thats why i thought I would warn other potential customers.
Link to this review27 July 2011 |