Tamarai (167 Drury Lane, London, London, WC2B 5PG) Be very aware of the service charge! We recently went to Tamaria restaurant for a friends birthday party. 21 of us decided to have the Chef's tasting menu which is normally priced at £52 per person but on offer for £26 per person. When we received the final bill, the group equally split the total amount due. The next morning, to my amazement, Tamarai had charged 12.5% gratuity on the £52, and not on the actual per cover charge of £26. When I called the manager to explain this mistake I was very abruptly told that this is what they do all the time and that it says clearly at the bottom of the chef's tasting menu that a ‘Discretionary staff gratuity of 12.5% shall be added to your bill’. I tried explaining to the manager that no where does it say that this gratuity will in fact apply to the original amount and not to the advertised ‘offer’ amount. Come on! Charging a gratuity on an amount which was not agreed by the customer is not right!! Please be aware. Send the bill back if needs be.
Link to this reviewFebruary 2010 |