Canteen (Royal Festival Hall, Belvedere Road, London, SE1 8XX) This was our first visit to this branch of the Canteen, despite our many visits to the Festival Hall and the nearby National Theatre. The décor, design and location are very good, but we felt that the restaurant PR around the quality of its food was quite misleading. Consistent with other reviewers, we thought the food was very mediocre at best – more like a up-market chippie – bland, over cooked, little obvious care etc. If they really are buying good quality ingredients, something is going badly wrong in the kitchen. Front of house was a bit off hand, and service was generally inattentive and not very professional – when they bring the wrong item, it must be your fault, not theirs. It’s a long way from being a British food version of Wagamama. Most of the customers were quite young, so perhaps the poor service and poor food were acceptable, given the genuinely low prices. However, I would prefer to pay a few pounds more and have an enjoyable rather than a poor finish to an evening. Conclusion: Give it a miss.
Link to this reviewNovember 2009 | | Overall: | 4 |
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| Food and Drink: | 4 |
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| Service: | 3 |
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| Atmosphere: | 6 |
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| Value for Money: | 5 |
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Our meal in October 09 was our 7th or 8th in the last 2 years. We particularly like Saturday lunch or Sunday dinner. There are still very few alternatives in London for good food on a Sunday evening. As previously, the restaurant was very busy. Prices are fair, but despite its name, I'm no longer sure that they are really Bistro level, especially a la carte. We like the relaxed bistro / brasserie style décor and atmosphere, the predictable French classics menu and the reliably good quality food – which can sometimes be really very good, with very good taste and flavour. Very rarely bad. Service is generally efficient and pleasant, but in my view has always been its weakest link – very inconsistent. On this occasion, it was not so good. The incorrect dish was delivered, but the waitress struggled to do that very simple basic thing – apologise – or in a very good restaurant, to simply remove all the other diners plates and to start again with fresh servings. Instead, she reacted by emptying the wine bottle into a glass, together with the sediment. Some basic waiter training appeared to be missing, since there was a lot of reaching across the table and fellow diners in order to deliver or collect dishes, rather than simply walking around the table. Overall, still a very reliable venue, and one of my favourite French restaurants in London. It is nicely situated away from the main throng of tourists at the northern and southern ends of Baker St. Better service would take it to the next level, but I think mgt is pre-occupied with other ventures.
Link to this reviewNovember 2009 | | Overall: | 8 |
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| Food and Drink: | 8 |
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| Service: | 5 |
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| Atmosphere: | 8 |
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| Value for Money: | 7 |
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Almeida (30 Almeida Street, London, N1 1AD) This was our 2nd visit this year. As previously, it was after the theatre, and the restaurant was again very busy. It seems to attract a local special occasion crowd, plus the theatre go-ers. The dining room decor is very pleasant, quite modern and warm, and the tables reasonably spaced. I’m afraid we again thought the food was very OK or very average – Not actually bad, but our starters were both rather bland and tasteless, and our main course beef was tender but a bit overcooked and not that tasty. Service was efficient and pleasant, although the waiter didn’t know how to react to the non-positive answer to the “did you enjoy your meal” standard question. I also dislike it when waiting staff insist emptying the wine bottle sediment into my wine glass without asking. I seem to remember this restaurant being much more up market when it first opened many years ago, but its now very much a mid-range restaurant or perhaps a brasserie. Overall, I would say it’s main or only selling point is its proximity to the Almeida theatre for post or pre play dining. I won't be rushing back for the food, and it could not be described as good value at c£100 for 2 ex wine. Compares badly to a good gastropub.
Link to this reviewSeptember 2009 | | Overall: | 5 |
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| Food and Drink: | 5 |
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| Service: | 5 |
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| Atmosphere: | 7 |
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| Value for Money: | 4 |
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Terroirs (5 William Street, London, WC2N 4DW) This was our 5th or 6th visit to Terroirs since it opened, and we were pleased to see that it is still very busy. We tend to go quite late, after the theatre – very useful knowing somewhere near theatreland serving reasonable food at reasonable prices, and being so welcoming when you walk in at 10-15pm or 10-30pm. There is a surprising lack of such late eating places in London. The food is generally good, of a simple earthy and hearty style, which some might find a bit heavy. Sometimes they are more miss than hit, but we tend to choose the simpler dishes, which we normally enjoy. The waiting staff are usually very friendly, enthusiastic and speedy, and they seem to cope very well with the busy restaurant. Terroirs is very much a café / bistro style setup, with very close tables, what seems like quite a high table turnover, and a generally slightly frantic noisy atmosphere; which I quite like. Therefore, I think its better suited to a quick in and out bite to eat, rather than a long lingering meal. They have a very good wine list, with some nice French regional choices. Overall, I would say it is a very good bistro / café style restaurant for a quick hearty type meal with some decent wine, in a generally very poorly served tourist tat area. Not quite as well suited to low cal eating, a posh night out, or if you're looking for a quiet calm environment.
Link to this reviewSeptember 2009 | | Overall: | 8 |
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| Food and Drink: | 8 |
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| Service: | 8 |
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| Atmosphere: | 8 |
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| Value for Money: | 8 |
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The restaurant is in a great elevated position, on a steep hill at the back of a small coast side public park, with lovely views along the coastline – at least when it’s sunny. It must have one of the best English seaside restaurant locations; similar to Tresanton in Cornwall. The restaurant is small, but since it has large areas of glass with very simple brasserie / café style furniture, it is very bright, breezy and airy. Not sure how it will feel on a cold dark wet winter evening ? Service was generally very competent and friendly, and reasonably knowledgeable. There was also no pressure to push us out after our very nice very extended lunch. The menu was short – I guess in the interests of freshness and efficiency – but with sufficient choice . We both ordered grilled bream, which was very fresh and very good – high quality whole fish with its head, simply cooked and presented – as we like it. The starters, side orders and wine were equally as good. Not surprisingly, the cooking and food style is the fish equivalent of Hix in Clerkenwell. You can’t change the weather or the roads, but it makes a very nice change to be able to eat at such good quality seaside restaurant, without having to catch a plane. It will be very interesting to see how locals and tourists take to this style of cooking and service, with simple quality dishes, served in a relatively informal way in smart café style interior; since it doesn’t really fit the traditional model for a relatively more expensive quality restaurant.
Link to this reviewSeptember 2009 | | Overall: | 8 |
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| Food and Drink: | 9 |
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| Service: | 8 |
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| Atmosphere: | 8 |
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| Value for Money: | 8 |
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Hix at The Albemarle (Brown's Hotel, 33 Albemarle Street, London, London, W1S 4BP) We ate at Albemarle in Mar 09. A great disappointment after some positive reviews. I had hoped that it would be a more luxurious surroundings version of Hix, with a similar focus on simple high quality British, but unfortunately everything was very unimpressive. It just shows that its not easy to do simple well. Neither the cooking nor the service were near the quality or standard I had anticipated. The whole evening made worse by being served an expensive but clearly off wine, AFTER it had been “tested” by the waiter. They happily & rapidly changed, but it reflects a very poor attitude. The restaurant was much better in its previous incarnation; pre hotel refurb. A waste of a good space in a great location. I would stick to the bar, which is very good, and leave the restaurant to unadventurous hotel guests.
Link to this reviewAugust 2009 | | Overall: | 5 |
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| Food and Drink: | 6 |
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| Service: | 3 |
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| Atmosphere: | 7 |
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| Value for Money: | 5 |
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Cote Tooley Street (The Riverside, Hay's Galleria, Tooley Street, London, SE1 2HD) A quick weekend cooked breakfast turned into a rather long drawn out affair due to the very chaotic and disorganised management of staff, orders & service. They are newly opened, but it was unimpressive for them to lose / forget an order twice. At least they kindly and very sensibly offered us complimentary drinks to calm our annoyance. A great shame, because its a great location (for outside in summer) and the food was actually very good. Hopefully, service will improve as things settle down.
Link to this reviewJuly 2009 | | Overall: | 6 |
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| Food and Drink: | 8 |
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| Service: | 3 |
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| Atmosphere: | 7 |
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| Value for Money: | 7 |
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