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Frank's Reviews

Frank C.Over 60, Male, United Kingdom

Member since February 2006

Reviews written: 4 (1 voted helpful)

Hasn’t rated any restaurants this year.

Hasn't posted in the forum yet

Automat (33 Dover Street, London, W1S 4NF)

Although I have been a Londoner for over three decades, I grew up in the United States. I occasionally get a longing for the food from my childhood and today was one such day. A colleague suggested that we go to Automat.

We each had a cheeseburger with fries and two shakes. My cheeseburger was rather small and although I had asked for it to be done medium rare it came just this side of burnt shoe leather. The fries were perfectly ordinary. My chocolate shake was not large but it was delicious. It was not at all like most shakes back home as it was made with Belgian chocolate. I was pleasantly reminded of the (much larger) chocolate shakes from Godiva on Connecticut Avenue in Washington although it was nowhere near as good. It is odd that Belgian chocolate shakes should be so much better so far from their native land. They are also better value for money. This rather small shake cost six pounds.

We both had an espresso, my friend a double and I a single. This was a source of relief as it ranked among the worst espressos that I have ever had. It was bitter yet tasteless and grainy with stale coffee grinds.

Automat's decor is unexceptional. There is a self-seating area in the front that has no decoration on the walls except for white tiles going up to a three quarter height. Rather like an abattoir. The main dining area takes reserved seating in rows of banquettes and has an attractive wooden vaulted ceiling. Service was good. We had an attractive Spanish waitress who was overworked but had the charming habit of giving a wink to show that she'd seen us asking for her attention. She invariably came quickly thereafter.

Now for the worst bit. Please remember that I am talking about two cheeseburgers with fries, two milk shakes and two espressos. The bill came to fifty two pounds sterling and sixty seven pence. At the current conversion rate, that is $85.32. Yes, eighty five U.S. dollars. For those of you who might be reading this and who are American tourists, PLEASE take… More

March 2011

Overall:3
Food and Drink:3
Service:7
Atmosphere:6
Value for Money:1
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Savoy Grill at The Savoy (The Savoy, Strand, London, London, WC2R 0EU)

Head Chef Andy Cook presides over a supremely efficient and accomplished kitchen with the calm confidence of a five-star General. As someone who knew the former Grill well, I was curious to see whether the culinary standards would be maintained. They have been surpassed. I started with an old favourite, oeufs en cocotte (better than ever), and followed it by an outstanding braised halibut with curly kale, anchovies and fingerling potatoes in beurre blanc. Superb. The halibut was perfectly cooked, moist and succulent with the kale adding a judicious tang. I ended with a custard millefeuille with mango that was perfect in every respect. The patisserie was crisp, the custard exquisite and the mango of a flavour and consistency that impressed even someone who grew up in the tropics. The wine list is almost as good as in the old days although there aren't as many good bottles under fifty pounds as there used to be. One cannot simply blame inflation, so I recommend that the sommelier make a heartier effort. I also missed the old bound wine list that made such delightful reading. The current list is presented on a large card, which I found way below former standards although the selections were well described if a bit dumbed down for clients who should know their wines.

The staff is unflappable, wreathed with friendly smiles and overseen with great competence by the outstanding Restaurant Manager, David Carter. David deserves great credit for maintaining a touch of class while adding a spadeful of youthful enthusiasm. He is not just a manager but an impressario who can conjure the special occasion with a sense of theatre that is nevertheless filled with warmth and natural charm.

So much accomplishment must be accompanied by a suitable environment and this is sadly where the new Grill seriously disappoints. The decor is effective despite touches of the Gatwick Travelodge (lacquered walls) with a hint of the Holiday Inn in Dubai (sumptuously ugly light fixtures). There is a more… More

February 2011

Overall:8
Food and Drink:10
Service:10
Atmosphere:4
Value for Money:10
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The Wolseley (160 Piccadilly, London, London, W1J 9EB)

One of the few places in London where I would give a consistent “10”. The quality of service is particularly impressive for a place that is almost invariably packed. It is friendly, attentive, but never rushed. The only problem with The Wolseley, in fact, is it's popularity. It is not the easiest place in which to get a table and it does require forward planning. It is, however, well worth it.

October 2009

Overall:10
Food and Drink:10
Service:10
Atmosphere:10
Value for Money:10
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Time & Space (21 Albemarle Street, London, W1S 4BS)

The room is one of considerable charm with a progressive 21st Century decor blending admirably with the wide spaces and carved chimneypieces of the 18th. The tables are well apart, which allows for private conversation, something rare and of great value in central London. There were only two members of staff waiting on tables, but they managed to attend to our every need quickly and with aplomb. I was accompanied by one of the world's most demanding grande dames, so this was no mean feat. The restaurant is a winner both in terms of the friendliness of the staff and the elegance of the space.

The cooking is less accomplished. Competence and good value but simple additions like a bit of salt and lemon might have made all the difference. Happily, it eschews the chili-obsessed cuisine of modern Britain. It was pleasant to leave a restaurant with one's mouth lining intact.

All in all, a great place. Highly recommended.

September 2009

Overall:8
Food and Drink:7
Service:10
Atmosphere:10
Value for Money:9
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