This is a great pub for drinks – not for food. The food is good…but not good enough to take away the headache you'll get from trying to order it. The incompetence of the kitchen and wait-staff is just fascinating. The kitchen seems to be open for 1 hr 2x per day and when it does open it is so easily overwhelmed that a 45 minute wait for a soup is considered good. “I’m in no hurry” you say? Unfortunately, orders are often incomplete, wrong or simply disappear. By the time you argue with the wait-staff about it the kitchen could very well be closed. If they are really overwhelmed sometimes the put the kitchen “on hold” – ON WHAT?!?!?! If you do complain (or mock them) you will surely experience a healthy helping of attitude from not only the wait-staff but also the MANAGEMENT!!! Just last weekend I enquired of my American waitress no less about the status of my order and she responded with “good food waits.” She was less than amused when I told her I didn’t wait this long at Gordon Ramsey’s restaurant in Claridges. The attitude, the ineptitude and the lack of self-insight generally keeps me away from this place.