An absolute disaster!!! the Hype did not deliver the expected standard of food and service as advertised.
In fact we would go as far as to say it was incompetence on a major scale from the word go.We were invited
to the Launch and dinner on the 4th of August 2010 by the organiser Samantha Pettifer,(who couldn't organise a **** up in Brewery) Please arrive at 8.00.p.m. we were told and be dressed for the occasion. Six Senior members of my company (a world renown corporate hospitality and services agency) Arrived at the venue at 7.00.p.m.

We Joined a queue of approximately over a hundred guests all waiting for the doors to open at 8.00p.m. We eventually checked in with the security at the door at 8. 30.p.m, and were in the darkly lit first level basement with huge African statues and carvings on all the walls and ceiling.It felt like a dungeon on an enormous scale.
We headed for the bar area and gave up trying to get a drink as the wait was over an hour just to get a drink from the bar. In the meantime I had made my way to the second escalator leading to the main dining area downstairs.
and was abruptly stopped by two security guards and a member of staff. Sorry but you are not allowed downstairs it's for V.I.P.'s only and you should have an invitation card.I presented our e invite and a copy of the email confirming our dinner reservation.

The senior member of staff looked bewildered at the sight of my invites and said please wait here I will try and locate Samantha Pettifer for you.A further 45 minutes later we were ushered downstairs to meet Ms Pettifer who wore this superiority complex and addresses us and over 20 other guests behind us who were in same situation (i,e, invited but not allowed in to dine) “guys there no more seats available the dining tables are all full please return to the upper level and enjoy a free drink”. I quickly asked her about our confirmed invites and she replied consider yourselves privileged to have been invited for the Launch let alone the… More