Never again, and no one is more upset than I. Having rated Langans as ‘the place to go’ – it was there for all our celebrations over 30 years – our last visit was simply awful. From arriving into the cold and atmosphereless dining room with lighting having all the ambience of a supermarket meat counter (when we asked for it to be turned down the waiter joked (?) that we should get sunglasses) to tasting our meals we realised that the dream, like the chips, was cold and over. The food arrived in a flash (hold on doesn't food need to be cooked?), the beef rib over cooked, as I have said the chips looked like yesterday's re served (I was assured that they always looked like that which was more of a worry), nowhere to put my bread roll except the table and so … where should I put the butter and do I really need to be worrying about things like this on an evening out … We finished off with creme broulle lollypop – served staight from the fridge for health and safety reasons. Words with the management made me realise that our relationship was well and truly over – shrugs and eye lifts say more than words. This was a treat for friends, we were left embarrassed as they were by this attitude to customers about to shell out 20% of the total for so called service and of course being in company you cannot complain too loudly – unlike the people on the table next to us. Langan's has become the restaurant that everyone drove from the suburbs to avoid. Shame.