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Deirdre's Reviews

Deirdre R.50s, Female

Member since July 2011

Reviews written: 2 (2 voted helpful)

Restaurants rated: 2 (this year)

Hasn't posted in the forum yet

Iberica (195 Great Portland Street, London, London, W1W 5PS)

This is my third visit to Iberica and will most definitely be my last. Since my initals visits when this restaurant first opened it seems like a totally different place, in atmosphere, food and service.

We had prebooked for 7.45 after a difficult phone booking when we found it difficult to make ourselves understood. This carried on at our arrival and right on until we left. Yes this is a Spanish restaurnant and you expect and like to find Spanish waiters/waitresses but we are in the U.K. so a smattering of English would help.

The welcome was chaotic with difficulty finding our booking but eventually we were shown to our table and were given a drink and food menu. No one seem interested in taking our drinks order so we called someone over and eventually ordered one glass of white Rioja and one of Red Rioja. I took an opportunity to discuss the food menu which I felt had not a great choice, however I was told they had some specials(only after asking). Unfortunately despite trying my best to understand what the waitress was describing it was impossible to understand, but I understood that the mackeral was good from the main menu so decided to go for that as main course with a few tapas to share. My partner went for beef cheeks for his main. When I asked where the drinks were I was told unfortunately they had run our of white Rioja(unbelievable). I asked what else they would recommend in its place but again got very little help, so just went for one which I has never heard of(which turned out to be awful).

The same waitress then returned to tell me there had run out of Mackeral, by now I really felt worn down. It wasn't even 8 o clock and they had run out of something from their main menu and didn't even know till after they had taken our order. I then order what I thought from the specials sounded like some kind of prawns… which actually never arrived. So just to recap, the Rioja was off, the Mackeral was off and the prawns were also off. My partner said the beef cheeks… More

30 October 2011

Overall:1
Food and Drink:1
Service:3
Atmosphere:3
Value for Money:3
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Texture (34 Portman Street, London, W1H 7BY)

It could have been because I wasn't wearing my Louboutins, but from the moment I arrived at Texture until I left I felt almost invisible. There was no greeting on arrival and we were left standing at the bar wondering should we wait until shown to a table or take a seat for a pre drinks. We initiated the conversation with the bar man who said we could take a seat where we wanted in the bar. No drink menu on table, we had to get one from the bar. The appearance of pop corn and greasy homemade crisps I thought strange for a michelin star restaurant. We had an 8.30 booking but were shown to our table almost one hour later, hidden in a corner where we could see all but be seen by none. The service was very robotic and awkward. Twice we were left with empty glasses and even told that we had no wine left only for the Sommelier to suddenly arrive with our still half bottle of wine. It was a £35 bottle of Spanish badia but tasted like cheap plonk. My partner had advised them in advance it was my birthday hoping they would make a special effort, they stuck a candle in my desert! Most strange of all the chef spent huge amounts of time with every other table in the room but totally ignored us. What these restaurants need to remember is that one mans money is as good as the next and when they are charging exorbitant prices they need to provide a service that matches the food which incidentally was good but not the best I have eaten.

31 July 2011

Overall:6
Food and Drink:8
Service:2
Atmosphere:5
Value for Money:5
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