It's been my regular for some time but have always had a problem with the quality of the staff. Then today I encountered various lame excuses for short measuring in a plastic brim glass. If it's a brim glass the beer (not including the head) should be to the brim. They serve it at least 12mm short as a result. At around £4.30 a pint that's probably around 40p I'm being overcharged. When I complained I was given excuses such as ‘customers expect a head’, ‘the head keeps the beer cold’ and 'if I'd asked they would have topped it up'. I do not want to have to ask to get what I paid for. The glass glasses have pint lines and are served correctly but this experience has seriously p****d me off.