This is a great pub in a superb location, with an excellent terrace & beer garden – but ruined by awful service. We went on a sunny saturday with friends. The beer garden & terrace were nicely buzzing, but the (very) few bar staff were completely overwhelmed, and didn't seem to care. One server was excellent, obviously working as a mixologist at night. The others couldn't run a tap. Due to the slow, lackadaisical service, the bar was 2 deep forcing a 20 minute wait. When I went back for a second round, many of the same people were still waiting. There was a blitz spirit with several strangers running jokes about growing beards, the beer going off before it could be poured and so-on. Later the next week I related the experience to friends in my local. They remembered being at the Feemasons several years ago and related the same story. So the management clearly haven't learned anything yet. Had this pub not been in leafy hampstead, where the clientelle are too polite to cause a scene, it would have failed long ago. Very poor.
Link to this reviewMay 2009 |