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Alan's Reviews

Alan M.Male

Member since August 2009

Reviews written: 2 (2 voted helpful)

Hasn’t rated any restaurants this year.

Hasn't posted in the forum yet

The Havelock Tavern (57 Masbro Road, London, London, W14 0LS)

I've been coming to the Havelock for over 5 years. I am there at least once a week and generally 2 or 3 times meeting friends. I have recommended the Havelock to probably 100 people over the years.

I am never, ever going back there.

The staff are rude, the (so called) manager refused to re cook food that we watched sit on the bar for 16 minutes before coming to our table stone cold. He said it would be just as nice like that!!!
The fish dish we ordered was raw and when we told the waitress that we didn't order the pasta that arrived, she looked at us with disgust then walked off.
I had bought 5 other friends with me, when we asked to pay seperately on 3 different cards I was told that they didn't want to that. Could we not pay on one card then sort it out between us later. I have never been spoken to so poorly in my life.

So that's it – I've probably spent well over £2000 in there over the years but apparently none of that counts. Apparently being a regular who recommends people and eats and drinks and is always polite counts for nothing too.

I'm off to the Bird in Hand and will never, ever set foot in the Havelock ever again.

Oh…and I'll be taking the 2 dozen close friends in the area with me.

November 2009

Overall:2
Food and Drink:3
Service:1
Atmosphere:5
Value for Money:3
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Galvin Bistrot de Luxe (66 Baker Street, London, London, W1U 7DJ)

I had high expectations for our 1st wedding anniversary and was recommended coming here by a close friend. Having booked early for a 7pm seating, all seemed to go well until we were rushed into ordering although we wanted to celebrate and enjoy ourselves. My wife asked for a side serve of potatoes and was promptly told by the waiter that “I have never had that request before and wouldn't recommend it”. Once I explained that she was, quite obviously 7 months pregnant and couldn't eat most of the menu he reluctantly complied. When ordering the wine for the dinner, I was told by another waiter that my choice wasn't right and I should go for something he recommends. I'm all open for recommendations but as I run a wine company, I'd like to think that I know what I would like to drink and was completely amazed that any member of staff would debate my choice in front of another diner. He also, reluctantly sent the requested wine over. Overall, the food was very good but the evening was a real non-event due to (apparent but not obvious) know-it-all staff and pushy service.

August 2009

Overall:5
Food and Drink:7
Service:3
Atmosphere:5
Value for Money:5
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