I've been coming to the Havelock for over 5 years. I am there at least once a week and generally 2 or 3 times meeting friends. I have recommended the Havelock to probably 100 people over the years.

I am never, ever going back there.

The staff are rude, the (so called) manager refused to re cook food that we watched sit on the bar for 16 minutes before coming to our table stone cold. He said it would be just as nice like that!!!
The fish dish we ordered was raw and when we told the waitress that we didn't order the pasta that arrived, she looked at us with disgust then walked off.
I had bought 5 other friends with me, when we asked to pay seperately on 3 different cards I was told that they didn't want to that. Could we not pay on one card then sort it out between us later. I have never been spoken to so poorly in my life.

So that's it – I've probably spent well over £2000 in there over the years but apparently none of that counts. Apparently being a regular who recommends people and eats and drinks and is always polite counts for nothing too.

I'm off to the Bird in Hand and will never, ever set foot in the Havelock ever again.

Oh…and I'll be taking the 2 dozen close friends in the area with me.