I had a really unpleasant experience at Pizza East. One waiter there rudely explained to me that it was nobody's fault that there was only black mud inside the clam in my fish stew, after I asked him about the chef's opinion on my discovery. (There was no apology whatsoever, which really got on my nerves.)

And as my friend was on the way back from the ladies' room, she encountered that the very waiter was behind our back moaning about my complaint to other staff, calling me “unreasonable”. The manager was not of much help either. Nothing was done to resolve the problem. We were simply left extremely unsatisfied.

I would not recommend it to anyone unless you expect everything could be dealt WITHOUT any assistance from the people who work there. Because it is surely rude and unprofessional.