Having been a big fan for years now of the “pizzeria” sister Oliveto, I was very enthusiastic about the opening of Olivomare last year and had dinner there a lot of times since. It is the place to go to if you are looking for a good quality all-fish meal and although the bright white interior feels a bit cold during the winter moths, I still think it has a cool modern design.
On my last two visits here, however, I was hugely disappointed by the service received and (much worse) by what seems to be a regular trick they play on customers when paying their bill. The bill comes with “service included” but when paying by card, they added another 10% to the total amount, something I didn't realise until later at home when I saw I had paid £95 for a £85 bill. I obviously thought it was a mistake, but the following dinner there confirmed the horrible truth.
The last time there, I had dinner with a friend and when paying the bill we actually ended up with a charge of £42 on each card for a bill which was £74 service included! On this occasion I told them that it was wrong and they apologised and returned us the £10 extra charged on our cards.
The girl (who seems to be the manager) didn't look very surprised though and understood a bit “too quickly” what had happened. So I can't believe they made the same mistake twice and I am not sure I will go there again.