Bentley's (11-15 Swallow Street, London, W1B 4DG) Great food, lovely place – staff are shocking. Rude, un-attentive and un-professional. We were left sitting for over an HOUR between main course and our plates being collected in time for dessert. Even after excusing ourselves on several occiasions to our waitress (and other peoples waitresses) and requesting the dessert menu we were just ignored. Actually got up, left and complained to Maitre'D who was confused when we came down to front door and asked for our bill. We were given a discount and an incentive to visit again but we do not plan to. Service ruined a fantastic meal – not idea what dessert's are like but can highly recommend everything we were served!
Permanent link to this review 10 June 2009 |